Enterprise Account Executive – Contact Center Solutions (Financial Services)

Glia Technologies, Inc.; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

A leading technology company, Glia Technologies, Inc., is seeking an Enterprise Account Executive for its Contact Center Solutions team. This remote role involves driving revenue growth, collaborating with clients, and enhancing customer interactions through strategic sales initiatives. Ideal candidates must have a solid track record in sales, particularly within B2B SaaS in the financial services sector.

Qualifications

• 6+ years B2B SaaS Sales experience.
• 3+ years in contact center software sales.
• 3+ years of complex enterprise sales experience.

Responsibilities

• Identify and drive revenue growth within enterprise accounts.
• Develop a deep understanding of client contact center challenges.
• Lead negotiations and close large-scale deals.

Skills

Sales

Negotiation

Communication

Problem-solving

Education

Bachelor's Degree

Job description

Enterprise Account Executive – Contact Center Solutions (Financial Services)

Remote - US

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

We're rapidly expanding and seeking results-driven sales professionals with a proven track record in selling contact center solutions. If you thrive in a fast-paced, dynamic environment and have experience navigating complex enterprise sales cycles, this role is for you!

The Role

As a critical member of our Sales team, you will play an essential role in driving Glia's growth by focusing on selling our contact center solutions. Your primary responsibility will be acquiring new revenue from target enterprise accounts and nurturing leads provided by our SDR team. This is an excellent opportunity to leverage your expertise in contact center sales, selling a highly valuable platform that enables businesses to enhance their customer experience.

What You'll Do

• Identify and drive revenue growth opportunities within top-tier enterprise accounts, particularly those with advanced contact center needs.
• Become a trusted advisor to clients by developing a deep understanding of their contact center challenges and positioning Glia’s platform as a solution that enhances customer interactions.
• Collaborate with internal teams to tailor solutions that address specific client requirements, helping them realize the full value of our technology.
• Lead strategic negotiations and close large-scale deals with multiple stakeholders.
• Educate prospects on the benefits of digital transformation within their contact centers, with a focus on ROI and efficiency gains.

Qualifications

• 6+ years of B2B SaaS Sales experience.
• 3+ years of experience selling contact center software
• 3+ years of complex sales enterprise experience closing new business.
• Strong track record of consistently exceeding quota targets.
• Proven ability to navigate and close intricate sales processes involving multiple decision-makers, including C-suite executives.
• Strong familiarity with advanced sales methodologies such as MEDDIC or Command of the Message.
• Exceptional communication, presentation, and negotiation skills across multiple channels (phone, email, video).
• Bachelor's Degree required.

Strong Bonus: Experience selling into financial institutions such as Credit Unions, Banks or Insurance Companies.

*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team [e-mail] and @gliatalent.com ,mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via [e-mail]

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

What's your LinkedIn profile? *

How did you find out about Glia? * Select...

Are you authorized to work lawfully in the United States for Glia? * Select...

Will you now or in the future require Glia to commence (“sponsor”) an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? * Select...

This is sometimes called “sponsorship” for an employment-based visa status.

Do you have 3+ years of experience selling complex solutions within B2B SaaS to Contact Centers? * Select...

What is the average length of your sales cycle? *

What is your average deal size? * Select...

What is your highest level of completed education? * Select...