Enrollment Support Assistant (Temporary)

Delta Dental of Iowa; Johnston (IA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Delta Dental of Iowa is seeking a Temporary Enrollment Support Assistant to support the Enrollment team with administrative and operational responsibilities. You will ensure timely processing of eligibility and enrollment information through data entry, document reviews, and records maintenance, while handling confidential member information.

This temporary assignment runs from September 2026 through mid-January 2027 with a Monday–Friday schedule and on-site work in Johnston, Iowa.

Qualifications

• Must demonstrate high accuracy and attention to detail.
• Strong organizational and time management skills.
• Ability to follow established processes and procedures.
• Basic computer and data entry proficiency.
• Ability to handle confidential information with discretion.

Responsibilities

• Perform accurate data entry and enrollment-related processing.
• Review and verify documents for completeness.
• Maintain electronic and physical records.
• Process routine eligibility and enrollment transactions.
• Provide workload distribution and administrative support for the Enrollment team.
• Protect confidentiality of member and organizational information.

Skills

Attention to detail

Organizational skills

Time management

Follow procedures

Confidentiality

Job description

Job Title

Temporary Enrollment Support Assistant

Job Type

Temporary

Schedule

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Location

Location: On-site in Johnston, Iowa

Assignment Length

Assignment Length: September 2026 through mid-January 2027 (anticipated)

Description

Delta Dental of Iowa is seeking a Temporary Enrollment Support Assistant to support our Enrollment team with a variety of administrative and operational responsibilities. In this role, you will help ensure the accurate and timely processing of eligibility and enrollment information by performing data entry, reviewing documents, maintaining records, and processing routine transactions. The ideal candidate is detail-oriented, organized, and comfortable following established procedures while handling confidential member information. This position also supports team workflow coordination to help ensure exceptional service and operational efficiency.

What You'll Do

• Perform accurate data entry and enrollment-related processing.
• Review and verify documents and information for completeness.
• Maintain electronic and physical records.
• Process routine eligibility and enrollment transactions.
• Assist with workload distribution and administrative support for the Enrollment team.
• Protect the confidentiality of member and organizational information.

Requirements

• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to follow established processes and procedures.
• Basic computer and data entry proficiency.
• Ability to handle confidential information with discretion.

Delta Dental of Iowa is an Equal Opportunity Employer that does not discriminate on the basis of race, sex, national origin, religion, age, disability and any other characteristic protected by applicable law. It is also the policy of Delta Dental of Iowa to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.