Enrollment Specialist II — Healthcare Data & Billing

Ampcus Inc; Baltimore (MD); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Ampcus Inc in Baltimore, MD offers a 12‑month hybrid role supporting member enrollment and related operations. The associate will enroll subscribers, verify status, and resolve enrollment issues while coordinating with account teams and billing to ensure accurate monthly processes.

The role emphasizes detailed data handling, adherence to contracts, and collaboration with Sales, Underwriting, Finance, IT, and installation teams for complex accounts.

Qualifications

• Experience with healthcare enrollment processes and member enrollment systems.
• Familiarity with group administration and member enrollment workflows.
• Strong customer service and clear communication skills is required.
• Attention to detail and data accuracy in enrollment records.
• Experience researching and resolving enrollment discrepancies is preferred.

Responsibilities

• Enroll subscribers and dependents for all lines of business as requested for complex accounts; verify enrollment status and reconcile records.
• Coordinate with the Account Installation Team on ID card processes to ensure accuracy before billing; ensure enrollments are audited.
• Assist with initial training for new hires and refreshers for experienced staff.

Skills

Healthcare eligibility

Group administration

Customer service

Detail orientation

Enrollment discrepancies

Education

High School Diploma or GED

Job description

Ampcus Inc in Baltimore, MD offers a 12‑month hybrid role supporting member enrollment and related operations. The associate will enroll subscribers, verify status, and resolve enrollment issues while coordinating with account teams and billing to ensure accurate monthly processes.

The role emphasizes detailed data handling, adherence to contracts, and collaboration with Sales, Underwriting, Finance, IT, and installation teams for complex accounts.