Enrollment Specialist

Antioch University; United States; Remote; USD 10,000 - 60,000; Part time

Job summary

A U.S. university is seeking an Enrollment Specialist I for a part-time remote position. This role includes handling incoming calls and chats with prospective students, documenting their interests, and promoting university events. Ideal candidates will have a bachelor's degree or equivalent experience, familiarity with CRM technology like Salesforce, and a service-oriented mindset.

Qualifications

• Bachelor's degree preferred or equivalent experience considered.
• Familiarity with CRM technology, preferably Salesforce/TargetX.
• Experience in a service-oriented communication center environment.

Responsibilities

• Handle incoming and outgoing phone calls and online chats with prospective students.
• Document prospective student interests and assist with scheduling meetings.
• Promote university events and participate in university-wide committees.

Skills

Service-oriented communication

Strong computer skills

Ability to learn new software applications

Education

Bachelor's degree preferred

Tools

CRM technology (Salesforce/TargetX)

Job description

A company is looking for an Enrollment Specialist I, Part-Time (Remote).

Key Responsibilities

• Handle incoming and outgoing phone calls and online chats with prospective students to provide information about admission processes
• Document prospective student interests and assist with scheduling meetings with Admissions Counselors
• Promote university events and participate in university-wide committees as needed

Required Qualifications

• Bachelor's degree preferred or equivalent experience considered
• Familiarity with CRM technology, preferably Salesforce/TargetX
• Experience in a service-oriented communication center environment
• Experience in a post-traditional or graduate learner-focused admissions role preferred
• Strong computer skills and ability to learn new software applications