Enrollment Specialist

The Learning Experience #331; Town of Florida (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Vibrant team culture

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Company parties

Competitive salary

Dental insurance

Job summary

The Learning Experience of Horizon West is seeking an Enrollment Specialist to join our family. You will connect with families, guide tours, and help families find the perfect place for their little learners to grow, becoming a warm, familiar face in our community.

You’ll manage the enrollment pipeline from inquiry to onboarding, implement sales strategies to grow enrollment, and coordinate on-site events, all while delivering exceptional customer service in a fast-paced environment.

Qualifications

• Proven track record of driving sales growth and converting leads into long-term relationships.
• Strong communication, relationship-building, and organizational skills.
• A passion for early childhood education and delivering an exceptional family experience.
• Excellent customer service abilities, with a warm, personable, and professional approach.
• Experience in sales, enrollment, or customer-facing roles where follow-through and attention to detail are key.

Responsibilities

• Manage the full enrollment pipeline—from inquiry and tour scheduling to follow-ups, conversions, and onboarding
• Conduct engaging, informative tours that showcase our school’s curriculum, culture, and value
• Build strong, lasting relationships with prospective and current families to support retention and community engagement
• Implement sales strategies to grow enrollment and meet monthly/annual goals
• Track leads, conversions, and follow-up activities to ensure no opportunity is missed
• Maintain accurate enrollment data, documentation, and communication throughout the family journey
• Serve as a welcoming, positive representative of our school during tours, events, and family interactions
• Plan, coordinate, and support on-site events (open houses, community events, family engagement activities) designed to generate leads, boost enrollment, and strengthen relationships with current families
• Engage with families during events to answer questions, highlight our programs, and create meaningful connections that support retention and referrals

Skills

Sales growth

Communication

Early childhood education passion

Customer service

Enrollment/sales experience

Job description

Benefits:

• Vibrant team culture
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Company parties
• Competitive salary
• Dental insurance

The Learning Experience of Horizon West is looking for a warm, energetic, and relationship-driven leader to join our family as our Enrollment Specialist! We’re searching for someone who loves connecting with people, creating joyful first impressions, and helping families find the perfect place for their little learners to grow.

If you’re passionate about early childhood education, thrive in a fast-paced, customer-focused environment, and get excited about building relationships, growing enrollment, and creating magical family experiences, this is the perfect role for you. You’ll be a friendly, familiar face for our families—guiding them through their journey, welcoming new little learners into our community, and helping us continue to grow with happiness and heart.

What You’ll Bring

• A proven track record of driving sales growth and converting leads into long-term relationships
• Strong communication, relationship-building, and organizational skills
• A passion for early childhood education and delivering an exceptional family experience
• Excellent customer service abilities, with a warm, personable, and professional approach
• Experience in sales, enrollment, or customer-facing roles where follow-through and attention to detail are key

What You’ll Do

• Manage the full enrollment pipeline—from inquiry and tour scheduling to follow-ups, conversions, and onboarding
• Conduct engaging, informative tours that showcase our school’s curriculum, culture, and value
• Build strong, lasting relationships with prospective and current families to support retention and community engagement
• Implement sales strategies to grow enrollment and meet monthly/annual goals
• Track leads, conversions, and follow-up activities to ensure no opportunity is missed
• Maintain accurate enrollment data, documentation, and communication throughout the family journey
• Serve as a welcoming, positive representative of our school during tours, events, and family interactions
• Plan, coordinate, and support on-site events (open houses, community events, family engagement activities) designed to generate leads, boost enrollment, and strengthen relationships with current families
• Engage with families during events to answer questions, highlight our programs, and create meaningful connections that support retention and referrals

What We Offer:

• Competitive salary
• Paid holiday/vacation time/sick time after 90 days
• Vibrant team culture
• Birthday off and paid
• Training reimbursement for eligible candidates
• Continued professional development opportunities
• Community outreach activities
• Monday - Friday
• Free uniforms
• Company parties
• Employee recognition