Enrollment Specialist

Beacon Hill Schools; Auburn (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Beacon Hill Schools is seeking an Enrollment Specialist to drive student enrollment and support family engagement across multiple campuses. You will be the main point of contact for prospective families, guiding them through admissions and delivering exceptional customer service.

The role requires high energy, relationship-building skills, and the ability to manage enrollment efforts across several locations while maintaining strong records in the CRM system.

Qualifications

• Bachelor’s degree preferred; equivalent experience in sales, admissions, or customer-facing roles considered.
• 2–4+ years of experience in admissions, enrollment, sales, or customer service (education or childcare experience preferred).
• Demonstrated ability to meet or exceed goals in a metrics-driven environment.
• Strong interpersonal and communication skills with a natural ability to build trust and rapport.
• Highly organized with strong attention to detail and follow-through.
• Comfortable managing multiple priorities across different locations.
• Proficient in CRM systems and Microsoft Office (or similar tools).
• Valid driver’s license and reliable transportation; willingness to regularly commute between school locations.

Responsibilities

• Serve as the primary contact for prospective families, responding to inquiries and providing timely, accurate information about programs and availability
• Lead tours (in-person and virtual), showcasing school programs and building strong relationships with families
• Support pre-opening activities for new school locations, including building enrollment pipelines, conducting early outreach, scheduling tours prior to opening, and helping ensure strong initial enrollment at launch
• Manage the full enrollment cycle, including lead tracking, follow-up, application processing, and onboarding
• Maintain accurate records in enrollment and CRM systems
• Partner with school leadership to monitor enrollment goals and implement strategies to meet or exceed targets
• Coordinate and attend enrollment events, open houses, and community outreach initiatives
• Collaborate across multiple school locations to support staffing and enrollment needs
• Ensure a high level of customer service and professionalism throughout all family interactions

Skills

Interpersonal communication

Customer service

CRM proficiency

Time management

Multi-location coordination

Microsoft Office

Education

Bachelor's degree preferred

Equivalent experience in relevant roles

Tools

CRM software

Office suite

Job description

Position Summary

The Enrollment Specialist plays a critical role in driving student enrollment and supporting family engagement across our schools. This individual serves as the primary point of contact for prospective families, guiding them through the admissions process while delivering an exceptional customer experience. The ideal candidate is highly organized, high energy, relationship-driven, and comfortable managing enrollment efforts across multiple locations.

Key Responsibilities

• Serve as the primary contact for prospective families, responding to inquiries and providing timely, accurate information about programs and availability
• Lead tours (in-person and virtual), showcasing school programs and building strong relationships with families
• Support pre-opening activities for new school locations, including building enrollment pipelines, conducting early outreach, scheduling tours prior to opening, and helping ensure strong initial enrollment at launch
• Manage the full enrollment cycle, including lead tracking, follow-up, application processing, and onboarding
• Maintain accurate records in enrollment and CRM systems
• Partner with school leadership to monitor enrollment goals and implement strategies to meet or exceed targets
• Coordinate and attend enrollment events, open houses, and community outreach initiatives
• Collaborate across multiple school locations to support staffing and enrollment needs
• Ensure a high level of customer service and professionalism throughout all family interactions

Qualifications

• Bachelor’s degree preferred; equivalent experience in sales, admissions, or customer-facing roles considered
• 2–4+ years of experience in admissions, enrollment, sales, or customer service (education or childcare experience preferred)
• Demonstrated ability to meet or exceed goals in a metrics-driven environment
• Strong interpersonal and communication skills with a natural ability to build trust and rapport
• Highly organized with strong attention to detail and follow-through
• Comfortable managing multiple priorities across different locations
• Proficient in CRM systems and Microsoft Office (or similar tools)
• Valid driver’s license and reliable transportation; willingness to regularly commute between school locations

Key Competencies

• Customer-focused mindset with a consultative approach
• Results-oriented and proactive problem solver
• Adaptability in a growing, fast-paced environment
• Strong time management and self-direction

EQUAL OPPORTUNITY EMPLOYER | Beacon Hill Schools is an equal opportunity employer.
We are committed to fostering a workplace that embraces diversity and inclusion. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status under applicable law.