Enrollment Services Specialist

University of North Texas Health Science Center; Fort Worth (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

The University of North Texas Health Science Center is seeking an Enrollment Services Specialist to facilitate admissions and registration for prospective students. This role involves problem-solving during the admissions process and attending recruitment fairs within Texas.

Ideal candidates will possess a Bachelor's degree and demonstrate exceptional customer service skills. The position requires occasional travel and the flexibility to work evenings or weekends when necessary.

Qualifications

• Bachelor's degree and two years of related experience.
• Ability to travel inside and outside Texas for recruitment fairs.
• Customer service experience in higher education preferred.

Responsibilities

• Facilitates Admissions and Records/Registration issues for students and faculty.
• Monitors and reports on recruitment metrics.
• Develops and maintains relationships with stakeholders.

Skills

Exceptional customer service skills

Ability to maintain confidentiality of student records

Excellent verbal and written communication skills

Ability to travel locally and throughout Texas

Ability to work occasional weekends

Education

Bachelor's degree

Job description

Title: Enrollment Services Specialist

Employee Classification: Enrollment Services Specialist

Campus: University of North Texas - Health Science Center

Division: HSC-Provost & Exec VP

Sub Division-Department: HSC-Enrollment Management

Department: HSC-Enrollment Management-300370

Job Location: Fort Worth

Salary: Commensurate with experience, with a minimum of $50,000 per year

FTE: 1.000000

Retirement Eligibility: TRS Eligible

Department Summary

The Division of Enrollment Management within the University of North Texas Health Science Center encompasses Admissions & Recruitment, Financial Aid and Student Records & Enrollment. This team assists students from the beginning of their academic journey through their degree completion at UNT Health.

Position Overview

The Enrollment Services Specialist facilitates Admissions and Records/Registration issues for students and faculty. They focus on problem-solving and assisting applicants in overcoming challenges during the admissions process. They also travel inside and outside Texas to recruitment fairs that attract students suitable for multiple UNT Health colleges and programs.

Minimum Qualifications

Bachelor's degree and two (2) years of related experience; or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Exceptional customer service skills.
• Ability to maintain confidentiality of student records.
• Excellent verbal and written communication skills.
• Ability to travel locally and throughout the state of Texas for recruitment and training purposes.
• Ability to work occasional weekends (Saturday).
• Ability to report to work early.
• Ability to fly on a commercial airline.
• Ability to project and plan travel expenses.

Preferred Qualifications

• Two years related Recruitment experience and events management experience.
• Previous experience in higher education.
• Previous experience recruiting at the graduate/professional level.

Job Duties

• Monitor and report on recruitment metrics, such as applicant volume, conversion rates, and time-to-fill, and adjust recruitment strategies as necessary.
• Develop and maintain relationships with key stakeholders, such as high school counselors, community groups, and alumni, to promote the program and attract potential candidates.
• Demonstrate initiative in enhancing recruitment strategies for their assigned programs.
• Host College Preview events and coordinate and conduct tours for prospective residents.
• Maintain computerized records of prospects, and contact persons and produce timely reports using the information in the database.
• Respond to inquiries or requests from prospects.

Physical Requirements

• Communicating with others to exchange information.
• Lifting and moving objects up to 20 pounds.
• Operating motor vehicles or heavy equipment.
• Sedentary work that primarily involves sitting/standing.
• Moving around to accomplish tasks or moving from one worksite to another.
• Repeating motions that may include the wrists, hands and/or fingers.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Monday - Friday, 8:00am-5:00pm, with occasional evenings or weekends as required for divisional events.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.