Enrollment Services Advisor

South Georgia State College; Douglas (GA); On-site; USD 29,000 - 35,000; Full time

Job summary

South Georgia State College is seeking an Enrollment Services Advisor to support the Valdosta State Entry Program. The role involves greeting students, handling phone and email inquiries, and performing data entry tasks in a campus office setting.

Responsibilities include coordinating housing processes, advising students and the public on admissions requirements, ensuring FERPA compliance, and assisting with events and other duties as needed on the Valdosta campus.

Qualifications

• Excellent customer service skills.
• Sound computer skills.
• Accurate data entry.
• High level of organization.
• Ability to work in a high-pressure environment.

Responsibilities

• Greet students and answer phones and emails.
• Enter data for the Valdosta State University Entry Program.
• Coordinate on-campus housing processing.
• Advise students, faculty and staff on information needs.
• Maintain compliance with FERPA and state/federal regulations.
• Assist with admissions paperwork and scheduling events.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Computer skills

Organization

Education

High school diploma or GED

Associate's degree (preferred)

Job description

Job Title: Enrollment Services Advisor

Location: SGSC - Valdosta State Entry

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 305612

About Us

Join our Team at South Georgia State College!

South Georgia State College is a residential state college of the University System of Georgia (USG). SGSC focuses on the core of strong teaching and personalized academic advising. It has a long and distinguished tradition of serving the people of Georgia.

Students pursue associate degrees in 20 programs of study, eight (5) bachelor¿s degrees programs which are transferrable to other institutions or prepare them for careers in a variety of fields and

South Georgia State College institution has given residents in South Georgia a chance to further their education since the early 1900s.Location

Douglas Campus is located at 100 West College Park Drive| Douglas| GA | 31533

Waycross Campus is located at 2001 S. Georgia Pkwy| Waycross| GA |31503

Valdosta Entry Program is located at 1500 N. Patterson Street| Valdosta| GA |31698

Job Summary

This position involves greeting students, answering phones and emails and entering data for the Valdosta State University Entry Program. Requirements are excellent customer service skills, sound computer skills, accurate data entry, a high level of organization, and the ability to work in a high-pressure environment. Duties will be performed at the SGSC entry program office on the Valdosta State University campus.

Responsibilities

• Administrative Support Duties - Perform administrative support duties which include phone, email, mail, office traffic, etc.
• Coordinates on-campus housing processing.
• Assist students, faculty and staff in need of information or directions.
• Maintain Compliance - Takes lead on Tuition Classification and Lawful Presence audits.
• Maintain VSU hold information from APEX for SGSC students.
• Ensure compliance with FERPA and other state, federal, and College regulations.
• Advises Students - Advises prospective students, current students and the public regarding College admissions, required paperwork and other information.
• Participates in Events - Participate in events regarding academic planning, scheduling, graduation, registration, etc.
• Other Duties - Perform other duties as assigned.

Required Qualifications

Educational Requirements

• High school diploma or GED

Required Experience

• One year of related work experience

Preferred Qualifications

Preferred Educational Qualifications

• The completion of an Associate's Degree in a related field.

Preferred Experience

• Two years of related work experience

Proposed Salary

This position offers an annual salary of $32,000, along with eligible employee benefits.

Knowledge, Skills, & Abilities

ABILITIES

• Ability to exhibit a positive attitude and to deal with coworkers, students, faculty and staff tactfully and courteously in order to maintain effective service-oriented relationships.
• Ability to communicate effectively and follow oral and written instructions.

KNOWLEDGE

• Knowledge of office practices, procedures and equipment including computers, multi-line phone systems, copiers, etc.

Contact Information

For more information or questions about the job posting and technical support, please contact OneUSG Connect Support at [phone], or by email at [e-mail].

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Employment is contingent upon successful completion of a background check and demonstrating your eligibility for employment with South Georgia State College. Position may require credit check (if using PCard, working with cash, etc.). Offers made are expressly subject to the applicable federal and state laws, to the statutes, rules, and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG). The position requires completion of SGSC annual compliance training course such as State Business Transactions, Drug free Workplace, Anti-Harassment Policy, Introduction to Information Security, Workers Compensation, Motor Vehicle Policy, USG Ethics Policy, Conflict of Interests/Outside Activities Policy, Leave Procedures for Faculty and Staff, Georgia Open Records Act, Family Educational Rights and Privacy Act (FERPA), Contracts 101. Must be able to perform duties and responsibilities with or without reasonable accommodation.

South Georgia State College is a Tobacco and Smoke-Free Community. Equal Employment Opportunity South Georgia State College provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: [phone].

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is not considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position may travel 1% - 24% of the time

Background Check

• Enhanced Standard + MVR

South Georgia State College Mission and Vision Statements

Mission Statement South Georgia State College supports students in achieving their academic and professional goals by providing high-quality associate and baccalaureate degree programs in an affordable, accessible, and supportive learning environment.

Vison Statement South Georgia State College will be the best choice for higher education in southeast Georgia, dedicated to affordability, student success, and innovative programs that prepare graduates for advanced studies and professional careers while driving regional economic growth.