Enrollment Representative

University Health; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

University Health is seeking an Enrollment Specialist to accurately process new member enrollments and re-enrollments in line with plan policies. This role focuses on precise data entry, timely processing, and adherence to procedures to support member benefits.

The position emphasizes maintaining clean enrollment records, generating reports, and collaborating with internal teams to resolve enrollment questions and ensure member satisfaction.

Qualifications

• Graduation from high school or its equivalency is required.
• Minimum of one year insurance experience is required.
• HMO insurance experience and health care problem resolution experience preferred, clinical background is helpful, but not required.

Responsibilities

• Prepares and processes enrollment of new members and re-enrollment according to plan policies.
• Maintains accurate enrollment records and reports.

Education

High school diploma or GED

Job description

POSITION SUMMARY/RESPONSIBILITIES

Prepares and processes the enrollment of new members and re-enrollment of members in accordance with plan policies and procedures. Maintains accurate enrollment records and reports.

EDUCATION/EXPERIENCE

Graduation from high school or its equivalency is required. Minimum of one year insurance experience is required. HMO insurance experience and health care problem resolution experience preferred, clinical background is helpful, but not required.