Enrollment Representative

Covista; Nashville (TN); Hybrid; USD 26,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with match

Job summary

Covista is seeking an Enrollment Counselor in Nashville to support prospective nursing students. You will contact and qualify applicants by phone, email, and SMS, guiding them through the enrollment process and coordinating with departments to ensure smooth progression and satisfaction.

The role requires excellent communication, multitasking, and a flexible schedule to meet campus and program needs. Join Covista to impact healthcare education and workforce development.

Qualifications

• Bachelor's degree preferred.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and standard office software.

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS with a defined contact strategy.
• Assess and qualify prospective students through prequalification or interview to determine fit for Covista's programs.
• Assist applicants through enrollment by collaborating with other departments to ensure positive progression and student satisfaction.

Skills

Verbal communication

Written communication

Multitasking

Customer service

Tech savvy

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

About Covista
Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.
Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

Opportunity at a Glance

Covista is at the forefront of healthcare and education and looking to add additional colleagues to support our growing needs. We are looking for positive, upbeat enrollment colleagues to support our future or current nurses in transforming healthcare. The initial contact you will make in enrollment, impacts the entire length of our students journey here at Covista. Join us here at Covista, where you can belong to something greater.

Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS with the use of a contact strategy.
• Assess and qualify prospective student through prequalification or interview to determine if Covista's programs meet the academic and professional needs of the prospective student.
• Assist the applicant through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction and success.
• Ability to establish rapport and build relationships via phone in a high-volume environment.
• Remain compliant with standards and policies of the University while operating in a student-centric environment.
• Ability to adjust and adapt quickly to change and implement updates accordingly.
• Work in a team environment and represent Covista’s culture of care while supporting new student enrollment goals.
• Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) throughout all day-to-day interactions.
• For those hired at a specific campus, host campus events for prospective students/applicants, attend local community events, and promote the university.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• Bachelor's Degree Preferred
• Has access to designated work from home office space with reliable high-speed internet OR, if hired for a specific campus, ability to report to designated campus 4-5 days a week for a full-time schedule
• Exceptional verbal and written communication skills required
• Proficient computer skills required, including experience with Microsoft Office programs
• Ability to prioritize and multitask in a fast-paced environment
• Eager to learn, retain, and implement new information
• Requires the ability to work a flexible schedule, weekends, and evenings to accommodate student, departmental and company’s needs

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.70 and $33.84. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation