Enrollment Rep – Sales Focused

Lakeshore Talent; Thornton (CO); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) – 50% match

11 Paid Holidays

PTO: 15 days

EAP for employees and household

Job summary

Lakeshore Talent is seeking an Enrollment Specialist (Sales) to support a leading healthcare organization in the Denver Metro area. This direct hire opportunity includes competitive pay, benefits, and commission opportunities, with a focus on helping older adults and their caregivers navigate enrollment processes.

The role requires outreach-oriented sales experience in healthcare, strong CRM skills, and the ability to guide participants through documentation and onboarding.

Qualifications

• Bachelor’s degree or equivalent experience in business, sales, marketing, social work, or related field.
• 2+ years of healthcare-focused sales, admissions, intakes, or enrollment experience.
• Experience in both B2B and B2C healthcare sales environments.
• Background working with hospitals, providers, senior living, Medicare/Medicaid, VA benefits, or related services.
• Proven ability to close sales and manage a pipeline.
• Strong customer service and relationship management skills.

Responsibilities

• Receive and manage qualified referrals from call centers, brokers, and referral partners.
• Use consultative sales techniques to move prospects through enrollment.
• Conduct intake appointments and gather participant information.
• Educate participants, caregivers, and families on services.
• Build relationships with providers and referral sources.
• Schedule tours, home visits, and center visits for participants.
• Identify opportunities for additional referrals through outreach.

Skills

Healthcare sales

Relationship building

CRM proficiency

Enrollment processes

Closing skills

Education

Bachelor's degree in Business, Sales, Marketing, Social Work, or related field

Tools

Salesforce

Microsoft Dynamics

HubSpot

Zoho

Playmaker

Job description

Lakeshore Talent is in search of an Enrollment Specialist (Sales) to support a leading healthcare organization in the Denver Metro area. This direct hire opportunity offers competitive pay and benefits, commission opportunities, and the chance to make a meaningful impact in the lives of older adults and their caregivers.

Overview:

This role is ideal for a passionate, outreach-oriented sales professional with healthcare industry experience who enjoys building relationships and guiding individuals through complex enrollment processes. The Enrollment Specialist serves as the primary point of contact for prospective participants and caregivers, helping them navigate documentation, eligibility requirements, and onboarding into healthcare services and programs.

The ideal candidate is tech-savvy, customer-focused, and experienced in healthcare sales, admissions, intakes, or managed care environments. This position combines relationship management, consultative sales, and community outreach while utilizing mobile CRM technology to remain active in the field.

Potential Participant Inquiry & Outreach – 40%

• Receive and manage qualified referrals from call centers, brokers, and referral partners
• Utilize consultative sales techniques to move prospects through the enrollment process
• Conduct intake appointments and gather required participant information
• Educate prospective participants, caregivers, and families on available services
• Build strong relationships with healthcare providers, hospitals, senior living communities, and referral sources
• Schedule tours, home visits, and center visits for prospective participants
• Identify opportunities for additional referrals through community outreach and relationship development

Enrollment Process Management – 50%

• Maintain accurate, real-time updates within CRM systems
• Serve as the primary contact throughout the enrollment and onboarding process
• Coordinate collection of required documentation and Medicaid-related information
• Collaborate with internal departments and external partners to facilitate successful enrollments
• Present participant cases to enrollment decision teams
• Conduct home visits and day center visits as needed
• Utilize strong closing skills to successfully convert leads into enrollments

Post-Enrollment Support – 10%

• Ensure smooth transitions for newly enrolled participants
• Coordinate handoffs to interdisciplinary and operations teams
• Support community awareness and relationship-building efforts
• Assist with additional duties to support efficient operations and participant satisfaction

Qualifications:

Required Experience

• Bachelor’s degree in Business, Sales, Marketing, Social Work, or related work experience in lieu of a degree
• 2+ years of successful healthcare-focused sales, admissions, intakes, or enrollment experience
• Experience in B2B and B2C healthcare sales environments
• Background working with hospitals, healthcare providers, senior living communities, Medicare Advantage, Medicaid Managed Care, VA benefits, or related healthcare services
• Proven ability to “close” sales and manage a pipeline effectively
• Strong customer service and relationship management skills

• Experience using CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, Zoho, Playmaker, or similar systems

Onboarding Requirements

• Background check including MVR and CAPS screening
• Drug screening (THC excluded)
• Driver’s license, insurance verification, and MVR check
• Completion of onboarding documentation and computer waiver forms

Position Details:

• Location: Denver Metro (on-site at either Thornton, Lakewood))
• Schedule: Monday – Friday | 8:00 AM – 5:00 PM
• Pay Rate: $57,784-$69,900/year **Additional commission opportunities and incentives available!**
• Travel: Local travel may be required; reliable transportation, valid Colorado driver’s license, and auto insurance required

Benefits:

• Benefits begin on Day 1 of employment
• Medical, Dental, Vision
• 401 (k) – 50% match of the first 4% contribution
• 11 Paid Holidays
• PTO: 15 days in year one
• Employee Assistance Plan (EAP) for employees and members of their household.
• Wellness Benefit to all employees
• Employee discounts are available from participating partners – movie tickets, entertainment attractions, restaurants, products and services.
• Tuition reimbursement for eligible coursework after 1 year of service.
• Employee Referral Bonus program offering up to $10,000.