Enrollment Processor

SmartRecruiters, Inc.; Scottsdale (AZ); On-site; USD 32,000 - 46,000; Full time

Job summary

SmartRecruiters, Inc. is seeking an administrative specialist to support the enrollment and disenrollment of Medicare Part D enrollees. The job requires accurate data entry, strong phone skills, and proficiency with MS Office, with work in Scottsdale (preferred) or Maryland Heights.

You will evaluate data to determine required processes, process enrollment changes, and communicate with contacts regarding member data, while ensuring timely, confidential handling in line with EEO guidelines.

Qualifications

• Minimum of 1 year customer service, claims, or general office experience.
• High School / GED required.

Responsibilities

• Evaluates data and determines what process is required for specific systems and accounts.
• Processes member enrollment and change of coverage requests.
• Corresponds with contacts regarding member and data.
• Resolves problems with automated transmission of authorizations.
• Responsible for timely and accurate keying of enrollment and disenrollment.

Skills

Phone skills

Data entry

MS Office

Typing 60 WPM

Problem solving

Education

High School / GED

Tools

MS Office

Job description

• Candidates can work either in Scottsdale (preferable) or Maryland Heights
• Hours flexible, typically 8:00 AM -5:00 PM, M-F
• Strong phone and data entry skills required
• Proficient with MS Office software.
• Ability to type 60 WPM.
• Results and solution oriented; not afraid to ask questions
• Minimum of 1 year customer service, claims, or general office.
• High School /GED

Description

Responsible for creation and maintenance of the enrollment and disenrollment of eligible Medicare Part D enrollees.

Essential Functions

• Evaluates data and determines what process is required for specific systems and accounts.
• Processes member enrollment and change of coverage requests.
• Corresponds with contacts regarding member and data.
• Resolves problems with automated transmission of authorizations.
• Responsible for timely and accurate keying of enrollment and disenrollment.

Additional Information

All your information will be kept confidential according to EEO guidelines.