Enrollment Operations Coordinator

Nebraska Methodist Health System; Omaha (NE); On-site; USD 42,000 - 64,000; Full time

Job summary

Nebraska Methodist College, located in Omaha, Nebraska, seeks an experienced Admissions & Records professional to support enrollment operations and data integrity. You will handle complex duties in admissions, payroll, and reporting, coordinating with the Office of Enrollment Services.

Under general supervision, you will guide staff, process applications and transcripts, and maintain secure student records using Jenzabar and Salesforce.

Qualifications

• Associate Degree required, or a combination of education and experience from which comparable knowledge and skills are required.
• Bachelor’s degree preferred.
• At least 3-5 years administrative support experience required.

Responsibilities

• Manage day-to-day admissions operations and front office processes.
• Coordinate data entry, tracking, and reporting for student records.
• Provide lead-level direction to Admissions and Records staff.
• Maintain accurate data processing across systems and ensure confidentiality.
• Process application materials, transcripts, and transfer credits.
• Serve as budget manager for Enrollment Services and reconcile expenses.
• Support campus events and special projects as needed.

Skills

Organizational skills

MS Office

Attention to detail

Communication

Customer service

Multitasking

Teamwork

Adaptability

Education

Associate Degree

Bachelor’s degree preferred

Tools

Jenzabar

Salesforce

Job description

Why Work For Nebraska Methodist College

Nebraska Methodist College, located in Omaha, Nebraska, is an accredited, private, not-for-profit nursing and healthcare college. It's where students live with meaning and discover what they want to give back to the world while thriving in a close-knit, caring community established in 1891. With an enrollment of over 1,100 students, NMC is small enough to truly care about each student and large enough to provide outstanding undergraduate, graduate and certificate programs in nursing and allied health.

Why Work For Nebraska Methodist College

Nebraska Methodist College, located in Omaha, Nebraska, is an accredited, private, not-for-profit nursing and healthcare college. It's where students live with meaning and discover what they want to give back to the world while thriving in a close-knit, caring community established in 1891. With an enrollment of over 1,100 students, NMC is small enough to truly care about each student and large enough to provide outstanding undergraduate, graduate and certificate programs in nursing and allied health.

NMC students experience a holistic culture of caring while mastering the art and science of healthcare. They gain the skills and experience needed to become outstanding contributors to society through service-learning experiences, community-based education, and leadership development integrated throughout the curriculum.

OUR MISSION

As a health professions institution, we provide educational experiences for the development of individuals in order that they may positively influence the health and well-being of the community.

We encourage applications from qualified individuals representing all backgrounds who identify with our mission. Candidates are encouraged to familiarize themselves with Nebraska Methodist College at https://www.methodistcollege.edu/about

By joining Nebraska Methodist College, you become part of a larger community. With Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary

Location: Nebraska Methodist College

Address: 720 N. 87th St. - Omaha, NE

Work Schedule: Full time, Mon - Fri

Under general supervision, performs complex and technical duties in support of official student recordkeeping related to admissions; performs complex data entry, tracking and reporting processes; resolves student enrollment issues and discrepancies in student records; performs application and enrollment duties for nonstandard programs requiring manual processes; provides lead-level direction to lower-level Admissions and Records employees; and performs related duties as assigned. Position will coordinate front office processes and projects.

Responsibilities

Essential Job Functions

Office Operations

• Manage day-to-day operations including online applications, processing of applicant materials, issuing admissions decisions, deferrals, cancellations, reactivations, and other processes.
• Serves as lead technical Admissions & Records resource, coordinating the back office operations and database processes.
• Maintains efficient departmental workflow and accurate data processing.
• Process student name requests and updates demographic information.
• Interacts with a variety of databases, ensuring confidentiality and accuracy of all stored data
• Process decision letters and transfer credit communication
• Run the application operations process from application creation to decision notification
• Manage the data analytics and reporting needs throughout the admissions cycle. Creating and maintaining enrollment weekly reports.
• Perform data entry and provide student record maintenance using the college's student information system (Jenzabar- J1) and CRM system (salesforce-JRM).
• Receives and processes application materials- including essays, resumes, and incoming high school and college transcripts
• Serve as budget manager for the Office of Enrollment Services, reconciling monthly credit card statement and tracking expenses.
• Coordinates special arrangements for campus events coordinated by Enrollment Services
• Special projects and temporary duties as assigned.

Customer Service

• Provide excellent customer service to guests and prospective students.
• Staff and organize Enrollment Services Welcome Desk and front office as needed.
• Answer and route front office phone and email

Schedule

Full time, Mon - Fri

Job Description

Job Requirements

Education

• Associate Degree required, or a combination of education and experience from which comparable knowledge and skills are required.
• Bachelor’s degree preferred.

Experience

• At least 3-5 years administrative support experience required.

License/Certifications

• N/A

Skills/Knowledge/Abilities

• Strong organizational skills.
• Expertise in Microsoft Office software (Word, PowerPoint, Excel, Outlook).
• Excellent organization skills, high attention to detail, and strong proofreading and editing skills.
• Excellent communication, interpersonal skills, customer service skills, and critical thinking ability.
• Ability to work on multiple projects simultaneously.
• Able to work independently or on a team with minimal supervision.
• Proficiency for learning new computer software quickly. Skilled in information technology to include computers, voice mail, e-mail, fax, and Internet.
• High level of confidentiality and discretion in working with proprietary and sensitive data.
• Ability to work occasional night and weekend hours to assist with recruitment events.

Physical Requirements

Weight Demands

• Sedentary Work - Exerting up to 10 pounds of force. Sitting most of the time. Walking and standing are requried only occasionally.

Physical Activity

• Occasionally Performed (1%-33%):
  • Climbing
  • Crawling
  • Crouching
  • Distinguish colors
  • Kneeling
  • Lifting
  • Pulling/Pushing
  • Stooping/bending
  • Twisting
• Frequently Performed (34%-66%):
  • Balancing
  • Carrying
  • Sitting
  • Standing
  • Walking
• Constantly Performed (67%-100%):
  • Grasping
  • Hearing
  • Keyboarding/typing
  • Reaching
  • Repetitive Motions
  • Speaking
  • Talking
  • Visual/see

Job Hazards

• Not Related:
  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
  • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
  • Equipment/Machinery/Tools
  • Explosives (pressurized gas)
  • Electrical Shock/Static
  • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
  • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
• Rare (1-33%):
  • Chemical agents (Toxic, Corrosive, Flammable, Latex)
  • Mechanical moving parts/vibrations
• Constantly (67%-100%):
  • Normal office environment

About Methodist

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affr