Enrollment & Financial Aid Advisor (SHORT-TERM, TEMPORARY)

West Valley-Mission Community College District; Saratoga (CA); On-site; USD 47,097 - 67,078; Part time

Job summary

A community college district in Saratoga is seeking temporary staff to support admissions and financial aid operations. The role requires two years of experience with student records and an Associate’s degree. Ideal candidates will have strong organizational and customer service skills as they assist students with academic processes and financial aid inquiries. This is a temporary hourly position with no benefits offered.

Qualifications

• Two years of responsible experience involving student academic records or financial aid.
• Equivalent to an Associate’s degree in a relevant field.

Responsibilities

• Assist with admissions, records, and financial aid services.
• Provide information regarding college schedules and registration processes.
• Compile and verify student data and financial services programs.

Skills

Experience with student academic records

Experience with financial aid

Customer service skills

Education

Associate’s degree or equivalent

Job description

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Position ID

Campus

Campus WVMCCD District (All Campuses)

Position Summary Information

Definition

SHORT - TERM , TEMPORARY STAFF POOL

This recruitment is being conducted to fill temporary assignments. Applications for Short-Term, Temporary Staff pools are continually accepted (unless otherwise specified) by the District and will be added to the application pool for review by hiring authorities on an as-needed basis. Should you be invited for an interview, you will be contacted by a District representative.

POSITION DEFINITION

To perform a variety of specialized technical duties related to admissions and records, and financial aid programs; to provide information to students, faculty, and staff regarding the evaluation and status of academic records and financial services; and to perform a variety of student support services including enrollment processing, degree audit, and processing of financial awards, student loans, and scholarships.

Assignment

This is a temporary, hourly position, with possible assignments located at either WVMCCD campus:

Generally, most assignments are Monday-Friday, 8:30am-5:00pm. Hours may vary depending on departmental needs.

Salary and Benefits

$41.44 (hourly)

Due to the temporary nature of this position, benefits are not included.

Minimum Qualifications

• Two years of responsible experience involving student academic records or financial aid.
• Equivalent to an Associate’s degree from an accredited college with major coursework in a business, general education, or a related field.

Desired Qualifications

Not Applicable

Examples of Duties and Responsibilities

• Advise, assist, and provide a variety of technical duties related to admissions, records, athletics, veterans, and financial aid; review application packets and assist students with completion as necessary.
• Serve as the initial source of information and assistance to the public; provide information regarding college schedules, catalogs, policies and procedures, registration and admission processes, matriculation, graduation requirements, transcript requests, financial aid, and veterans or other college programs and services.
• Receive, review, evaluate, and correct errors on a variety of forms, applications, reports and records related to student enrollment, eligibility, and financial services programs.
• Compile, record, input, post, update, verify, monitor and retrieve student data, including grades; assist in the preparation of federal, state, and district reports regarding student academic progress and status.
• Review and document student eligibility for admission, degrees, certificates, transfer, and financial assistance or awards.
• Inform and advise students and their families regarding eligibility and requirements for financial aid programs and scholarships; assist students with completion of required application and documentation; review and evaluate student financial aid files; disburse funds as appropriate.
• Analyze and evaluate the financial need of students using federal and state guidelines; review special circumstances requests and render decisions based on established criteria; participate in financial aid appeals.
• Provide technical expertise regarding student financial aid and scholarships to students, staff, faculty, and administrators.
• Verify eligibility requirements for financial aid and scholarship programs are met; perform monthly disbursement reconciliation; render professional judgment regarding financial aid eligibility adjustments.
• Utilize complex computer programs in the review, processing, recording and verification of statistical data; generate, verify and analyze computer reports to ensure accuracy with established requirements; reconcile financial and statistical data.
• Monitor and troubleshoot problems and issues related to the efficiency of automated financial aid and scholarship system software modules and related databases; serve as key technical advisor and coordinate solutions and recommendations with information systems staff.
• Liaison with office of instruction staff to ensure communication of newly approved programs and certificates through the State Chancellor’s office; ensure timely creation in the student system and program eligibility identification.
• Collect payment for student fees, tuition, and other charges; document, balance and maintain funds according to established and accepted procedures; perform daily reconciliations as needed.
• May receive billing approval for student veterans and other student billing and prepare invoices.
• Establish and maintain student files using a variety of technology systems and software; troubleshoot errors in applicable software and database programs; advise students of status, changes, errors or omissions.
• Generate, verify and monitor computer reports to ensure accuracy and compliance with established requirements; reconcile financial and statistical data.
• Update and maintain a variety of manual and electronic forms and information, including posting information to district and/or college websites.
• Confer with and provide information to counselors, administrators and faculty regarding a variety of student information and records.
• Make presentations to large and small student groups regarding processes, requirements and procedures of area of assignment; assist with outreach events and functions.
• Receive, open, sort, and distribute incoming mail and related forms; process requests for transcripts to and from other colleges and universities.
• Provide assistance and information regarding department policies and procedures, and evaluation and processing of student records; answer questions and resolve issues related to student academic concerns.
• Perform related duties as assigned.

Other Duties

Application Information

APPLICATION INFORMATION :

• Interested applicants must submit online all materials requested, including:
  • A completed online West Valley-Mission Community College District application; and
  • Resume
• All sections of the online application, including Education and Work History, must be completed thoroughly.
• Supervisor(s) name(s) and telephone numbers must be included in the application.
• Incomplete applications will not be considered.
• Do NOT send unrequested materials. Unrequested materials will be removed from your application and will not be used for consideration of employment.
• The employment application and supporting documents represent you; it is to your advantage to fill out the application form carefully and completely.

For reasonable accommodations and assistance, contact:
Office of Human Resources, Attn: Recruitment
14000 Fruitvale Ave, Saratoga, CA 95070
Phone: [phone] Fax: [phone]
Email: [e-mail]

Selection Process

SELECTION PROCESS INFORMATION :

• Applications will be screened by appropriate department representatives on an as-needed basis. Qualified applicants who best meet the needs of the division will be contacted for an interview.
• Travel expenses to attend the interview are the responsibility of the candidate.
• Applications will remain in our online system for 1 year. Each year, part-time pools will be refreshed and applicants will be notified of the opportunity to re-submit application.
• Application materials become the property of the District and will not be returned or duplicated.
• The District reserves the right to contact former, current, the most recent employers, and others to investigate past employment records of applicants.
• Offers of employment are contingent upon the successful clearance from a criminal background check, freedom from tuberculosis, and proof of identity and eligibility to work in the United States prior to the first day of work.

EEO STATEMENT

West Valley-Mission Community College District is an Equal Opportunity Employer that seeks to employ a diverse workforce who will contribute to an inclusive and welcoming educational and employment environment. The District is committed to nondiscrimination on the basis of ethnic group identification, race, color, national origin, religion, age, sex, physical disability, mental disability, genetic information, ancestry, gender identity, gender expression, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, military or veteran status, and medical condition consistent with applicable federal and state laws.

Posting Number

Posting Number FY21/22-010POOL

Open Date

Open Date 10/14/2025

Close Date

Open Until Filled Yes

Requisition Specific Questions

Required Documents

• Resume/CV

Optional Documents

West Valley-Mission Community College District is an Equal Opportunity Employer