Enrollment Experience Coordinator, Registrar’s Office

California State University San Marcos; San Marcos (CA); On-site; USD 66,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

CalPERS Retirement

Tuition Waiver

Vacation & Sick Leave

15 Paid Holidays

Personal Holiday

Job summary

California State University San Marcos seeks an Enrollment Experience Coordinator (Student Services Professional III) for a full-time, exempt role reporting to the University Registrar. The position leads enrollment initiatives, coordinates programs and services, and partners with Enrollment Management, Academic Affairs, and Student Affairs to promote timely registration and equitable access.

The role provides coordination and support for specialized student populations, oversees pre-enrollment

Responsibilities

• Coordinate enrollment programs, services, and initiatives for a student-centered enrollment experience.
• Collaborate with Enrollment Management, Academic Affairs, and Student Affairs to implement enrollment processes and policies.
• Provide lead work direction to support staff and student assistants, including training and supervision.
• Analyze enrollment trends and support initiatives to reduce administrative barriers to enrollment.
• Support specialized student populations (returning students, graduate students, high school dual enrollment) with enrollment guidance and services.

Job description

Job Overview

Under the general direction of the University Registrar and Associate Registrars, the Enrollment Experience Coordinator is responsible for coordinating programs, services, and initiatives that support a seamless and student-centered enrollment experience. The incumbent collaborates with Enrollment Management, Academic Affairs, Student Affairs, and other campus partners to implement enrollment processes and initiatives that promote timely registration, equitable access to courses, and student success.

Job Overview

Under the general direction of the University Registrar and Associate Registrars, the Enrollment Experience Coordinator is responsible for coordinating programs, services, and initiatives that support a seamless and student-centered enrollment experience. The incumbent collaborates with Enrollment Management, Academic Affairs, Student Affairs, and other campus partners to implement enrollment processes and initiatives that promote timely registration, equitable access to courses, and student success.

The Enrollment Experience Coordinator serves as a key resource for enrollment planning and student support by coordinating enrollment-related programs, identifying opportunities to improve enrollment processes, and assisting with initiatives that reduce administrative barriers to student enrollment. The position provides coordination and support for specialized student populations, including returning students, graduate students, and high school dual enrollment students, ensuring these populations receive appropriate enrollment guidance and services.

The incumbent coordinates enrollment initiatives such as pre-enrollment programs, enrollment communications, registration support, and related technologies that enhance student enrollment experience. The position also provides lead work direction to support staff and student assistants, coordinates training, analyzes enrollment trends, assists with enrollment-related projects, and supports implementation of university policies and procedures related to registration and records.

Position Summary

Enrollment Experience Coordinator (Student Services Professional III)

This is a full-time, exempt position, which will lead toward permanent status following the successful completion of a probationary period.

For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.

Pay, Benefits, And Work Schedule

Anticipated Hiring Salary Range: $5,540 per month

CSU Classification Salary Range: $5,540 - $7,893 per month

Salary is commensurate with the background and experience of the individual selected.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.

A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . The CSU Total Compensation Calculator demonstrates the significance of the benefits package.

California State University San Marcos

A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.

California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.

Cutting-edge research meets hands‑on application at our campus and in the real world.

Supplemental Information

Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html .

Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.

Subject to Education Code 89521, applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).