Enrollment Data Specialist

Theuniversityunion; Alexandria (MN); On-site; USD 45,000 - 48,000; Full time

Job summary

Theuniversityunion in Alexandria, MN is seeking an Enrollment Data Specialist to ensure accurate member enrollment and eligibility. You will process enrollment records and update the member system, with a focus on precision and compliance.

This full-time, non-exempt role requires a 2-year degree and emphasizes proficiency in Excel, MS Office, and data entry. You will work at a desk most days, with on-site hours and on-the-job training provided.

Qualifications

• Analytical skills and attention to detail required.
• High reading comprehension and ability to follow instructions.
• Proficiency in MS Office, especially Excel.
• Self-motivation, independence and critical thinking encouraged.
• Experience in bookkeeping, accounting, health insurance, or related fields preferred.
• On-the-job training provided.

Responsibilities

• Process enrollment records and update eligibility in the membership system.
• Review and resolve discrepancy reports from internal teams, DHS, and CMS.
• Research and troubleshoot eligibility/enrollment issues and coordinate benefit changes.
• Sort and distribute daily mail for the department.
• Ensure compliance with departmental policies, procedures, and workflows.
• Deliver exceptional customer service to internal and external partners.
• Work primarily on the computer with minimal member contact.

Skills

Analytical skills

Reading comprehension

Problem solving

Self-motivation

Independent worker

Team player

Education

Diploma in business or health-related field

Tools

Microsoft Word

Excel

Outlook

Job description

Contact information

• Base Pay $45,000.00 - $48,000.00 / Year
• Employee Type Full-Time Non-Exempt
• Required Degree 2 Year Degree
• Manage Others No

Description

Join our team and play a key role in ensuring accurate member enrollment and eligibility!

What You’ll Do:

• Process enrollment records and update eligibility in the membership system.
• Review and resolve discrepancy reports from internal teams, DHS, and CMS.
• Research and troubleshoot eligibility/enrollment issues and coordinate benefit changes.
• Sort and distribute daily mail for the department.
• Ensure compliance with departmental policies, procedures, and workflows.
• Deliver exceptional customer service to internal and external partners.
• Work primarily on the computer with minimal member contact.

What We’re Looking For:

• Strong analytical skills and attention to detail.
• High level of reading comprehension.
• Proficiency in Microsoft Office, especially Excel.
• Ability to self-motivate, work independently, and apply critical thinking.
• Previous experience in bookkeeping, accounting, health insurance, or related fields (preferred).
• Willingness to learn - on-the-job training provided!

Requirements

• Expert Knowledge - Familiar with Medical Assistance eligibility, demographics, and privacy rules for member communication.
• Regulatory Awareness - Understanding of Medical Assistance and Medicare guidelines.
• Organized & Efficient - Skilled at prioritizing tasks and following set instructions accurately.
• Problem Solver - Applies resolutions correctly and demonstrates strong analytical skills.
• Team Player & Independent Worker - Thrives both in collaboration and working solo.
• Clear Communicator - Able to follow verbal instructions effectively.
• Education/Experience - Diploma in business or health-related field, or 1+ year of relevant experience (Medicare/Medical Assistance knowledge is a plus).
• Tech Proficiency - Skilled in Microsoft Word, Excel, and Outlook.
• Adaptable & Detail-Oriented - Handles multiple tasks with strong organizational skills and attention to detail.
• People Skills - Works well with diverse individuals; excellent verbal and written communication.
• Physical Requirements - Comfortable at a desk/computer station; able to lift up to 25 lbs occasionally.
• Position is in the office M-F 8:00 a.m. to 4:30 p.m. at 3905 Dakota Street, Alexandria, MN

Summary

Why You’ll Love Working Here:

• Comprehensive Benefits - Medical, dental, and vision coverage.
• Generous Paid Time Off - Vacation, sick, holidays, and personal days.
• Pension-Public Employee Retirement Association (PERA)
• Professional Growth - On-the-job training and development opportunities.
• Work-Life Balance - Regular business hours and a positive team culture.
• Onsite Fitness Center

Ready to make an impact?
As an Enrollment Data Specialist, you’ll play a vital role in ensuring accurate member enrollment and eligibility while working in a collaborative, supportive environment. This position offers the perfect blend of independence and teamwork, with opportunities to grow your skills and contribute to a mission-driven organization.

Join us and be part of a team that values accuracy, problem-solving, and innovation.