Enrollment Configuration Specialist (Case Builder)

Horace Mann; United States; Remote; USD 53,000 - 79,000; Full time

Job summary

Horace Mann, a leading company in the education sector, seeks a detail-oriented Enrollment Configuration Specialist to ensure accurate configuration of their benefits enrollment platform. The role requires critical thinking and a strong background in medical insurance, with remote flexibility and occasional travel to Texas. Join a team dedicated to enhancing the experience for educators nationwide.

Qualifications

• Minimum 1 year of experience in medical insurance.
• Prior experience with Selerix configuration is required.
• Experience in voluntary/worksite benefits marketplace is preferred.

Responsibilities

• Serve as a subject matter expert for benefit enrollment system configuration.
• Conduct extensive system and enrollment testing to ensure accuracy.
• Collaborate with stakeholders to resolve case-level issues.

Skills

Attention to detail

Critical thinking

Troubleshooting

Education

Medical insurance experience

Selerix configuration experience

Tools

Selerix

Ease

Employee Navigator

ADP

Rippling

Job description

Remote

Horace Mann is looking for a detail-oriented and highly motivated Enrollment Configuration Specialist to join our Enrollment & Benefits Administration team. This role plays a vital part in the success of our clients' annual open enrollments by ensuring accurate and timely configuration of our benefits enrollment platform. You’ll serve as a subject matter expert for system configuration and contribute to enhancing the overall client experience through technical expertise, attention to detail, and collaborative teamwork. This position is remote with travel requirements twice a year to the Texas office.

Key Responsibilities

• Serve as a subject matter expert for benefit enrollment system configuration.
• Configure the enrollment platform for all offered benefits including core, life, disability, voluntary, and ancillary products for Horace Mann clients.
• Interpret workbook data containing client-specific plan requirements to accurately set parameters in the enrollment system.
• Reconcile and upload client census data, including existing benefits and employee demographics.
• Understand and apply complex insurance concepts such as job classes, pay groups, and eligibility rules.
• Conduct extensive system and enrollment testing to ensure accuracy before open enrollment launches.
• Collaborate closely with internal and external stakeholders to troubleshoot and resolve case-level issues.
• Work proactively to meet implementation timelines and ensure timely, accurate system builds.
• Attend client meetings and collaborate with team members to gather essential case build information.
• Apply strong critical thinking and troubleshooting techniques to identify system issues and execute necessary updates or corrections.
• Manage and prioritize multiple case builds and projects simultaneously to meet department and client expectations.
• Offer expertise on other enrollment platforms Horace Mann may partner with, as needed.
• Actively contribute to team success by being results-driven, self-motivated, and proactive.
• Ensure data integrity and quality assurance for both core and voluntary enrollment cases.

Qualifications

• Minimum of 1 year of medical insurance experience required.
• Experience in the voluntary/worksite benefits marketplace preferred.
• Prior Selerix configuration experience is required.
• Experience with additional platforms such as Ease, Employee Navigator, ADP, or Rippling is preferred.

Salary Range:

$53,200 - $78,550 annually

Salary is commensurate to experience, location, etc.

#VIZI

#LI-TD1

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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