Enrollment Assistant

Columbia University in the City of New York; New York (NY); On-site; USD 60,000 - 73,000; Full time

Job summary

Columbia Nursing, within the Office of Student Affairs at Columbia University in the City of New York, seeks an Enrollment Assistant to support admissions operations and student services.

Reporting to the Assistant Director of Enrollment and Operations, you will handle inquiries, maintain records in Slate, and assist in events and communications to ensure a high-quality experience for applicants and enrolled students.

Qualifications

• Bachelor’s degree required.
• Strong interest in working in higher education.

Responsibilities

• Support communication of policies and procedures to improve applicant and student experience.
• Manage admissions email inbox and respond to inquiries.
• Monitor applicant statuses and maintain records in Slate.
• Maintain and reconcile application records in SIS including updates.
• Preliminary review of admissions and recommend applicants to admissions committee.
• Coordinate and participate in recruitment events.
• Monitor and pay invoices to vendors with P-card.
• Order giveaways for recruitment and events.
• Assist in event planning and logistics for admissions and student services.
• Maintain admissions website updates and data quality in Slate.

Skills

Microsoft Word

Microsoft Access

Microsoft Excel

Interpersonal communication

Organization & prioritization

Discretion & confidentiality

Teamwork

Education

Bachelor's degree

Tools

Slate SIS

Technolutions Slate CRM

Job description

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: 66,300-66,300

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

The Enrollment Assistant will work in the Office of Student Affairs (OSA) at Columbia Nursing within the Office of Admissions. Reporting to the Assistant Director of Enrollment and Operations, the Enrollment and Operations Assistant/Coordinator will be part of a high-performing, dynamic team tasked with ensuring a high-quality experience for applicants and students.

Responsibilities

Specific responsibilities will include, but are not limited to:

• Support communication and implementation of relevant school policies, processes, and procedures to improve applicant and student outcomes and experience by providing timely responses to inquiries from applicants and students (via emails, phone calls, walk-ins)
• Manage the admissions email inbox to provide timely and accurate responses to student and applicant inquiries
• Monitor applicant statuses and maintaining accurate student records in Slate with information including matriculation and applicant withdrawals
• Match, reconcile and maintain all application records in the Columbia University Student Information System (SIS), including name & address updates, academic program changes, and deactivations
• Conduct a preliminary review of admissions and internal student applications to review for completion and recommending applicants to the admissions committee for decision
• Coordinate and participate in applicant recruitment events such as off-campus college fairs, and open houses for prospective students
• Reconcile and monitor the admissions administrative budget and systematically tracking and paying invoices to vendors for purchases, using the P-card in compliance with University policies & guidelines
• Order giveaways for recruitment and events
• Assist in department hosted event planning with a focus on admissions and student service events, including setup/ breakdown, participating in events, creating flyers/invitations, handling RSVPs, ordering food, scheduling rooms, etc. as needed and assigned
• Assist in maintaining and posting updates on admissions website pages
• Maintain records and data quality in Slate including transcripts and documents of applicants and accepted students from mailed in documents and electronic feeds
• Participating in events sponsored by OSA including Visiting Day, Orientation, Graduation, and White Coat

Minimum Qualifications

Education:

• Bachelor’s degree required.

Experience

• The successful incumbent will have a strong interest in working in higher education. They must be computer literate, with a solid background in Microsoft Word, Access and Excel, including merging files.
• The Enrollment Assistant must possess excellent interpersonal and communication skills, both oral and written. They will be able to set goals and prioritize multiple tasks in a fast-paced environment, and work successfully under pressure, as a member of a team, and independently. The individual in this role will be detail-oriented and have the ability to exhibit excellent judgment and discretion, while maintaining confidentiality at all times. They must be willing to work more than the traditional work week when necessary.

Preferred Qualifications

• One (1) year of experience in a higher education setting strongly preferred. Knowledge of the University’s SIS system.
• Knowledge of Technolutions (Slate) CRM system.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.