Enrollment and Compliance Coordinator (ERSEA) - Head Start Program

STEP, Inc.

Williamsport (Lycoming County)

On-site

USD 46,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Flexible health insurance options

Agency-paid dental, vision, and life

403(b) retirement with employer match

FSA and DCA options

Short- and long-term disability

Paid Time Off and long-term sick leave

Paid holidays

Optional flexible benefits

Job summary

STEP, Inc. Head Start program seeks an ERSEA Coordinator to lead enrollment and compliance across Head Start, Early Head Start, Pre-K Counts, and related initiatives.

You will ensure eligible children and families access high-quality services while maintaining regulatory compliance and strong community partnerships. Responsibilities include overseeing enrollment, eligibility, waiting lists, attendance, and data reporting; guiding staff; and coordinating with transportation and advisory groups to

Qualifications

High School Diploma or GED required.
Advanced training and at least three years of experience in family support, social services, human services, or related field.
Three years of experience with recordkeeping, organization, and administrative systems.
At least one year of experience planning, organizing, implementing, and evaluating programs or projects.
Preferred: experience working with Head Start, Early Childhood Education, enrollment systems, or compliance-driven programs.

Responsibilities

Oversee the full ERSEA process from enrollment to eligibility and compliance.
Lead recruitment for children, families, pregnant women, and children with disabilities.
Determine and document eligibility per federal/state requirements.
Manage waiting lists, enrollment transfers, and terminations; monitor attendance.
Develop strategies to increase participation and engagement.
Support Family Advocates and staff; develop enrollment policies and procedures.
Produce reports to support decision-making and improvement; oversee CACFP attendance.

Skills

Strong organizational skills

Data management

Regulatory compliance

Education

High School Diploma or GED

Associate's or Bachelor's degree preferred

Job description

ERSEA Coordinator

Early Learning Program

Help Children and Families Access Life-Changing Early Learning Opportunities

Are you passionate about helping children and families thrive? Do you enjoy combining data, organization, relationship-building, and program coordination to make a meaningful impact in your community?

The STEP, Inc. Head Start program is seeking an ERSEA Coordinator to lead enrollment and compliance efforts for our Early Learning programs, including Head Start, Early Head Start, Pre-K Counts, HSSAP, and other family-focused initiatives. In this role, you will be at the center of ensuring eligible children and families have access to high-quality early childhood services while maintaining excellence in regulatory compliance, recruitment, enrollment, attendance, and community partnerships.

Pay Rate: $22.53 per hour

What You'll Do

As the ERSEA Coordinator, you will oversee the full ERSEA process:

Enrollment & Eligibility

Lead recruitment efforts for children, families, pregnant women, and children with disabilities.
Determine and document eligibility in accordance with federal and state requirements.
Manage waiting lists, enrollment, transfers, and enrollment terminations.
Monitor attendance and develop strategies to increase participation and engagement.

Program Leadership

Support and guide Family Advocates and program staff.
Recommend selection priorities and ensure fair, compliant enrollment processes.
Develop and oversee enrollment-related policies, procedures, training, and technical assistance.
Participate in strategic planning, self-assessments, and monitoring reviews.

Data, Reporting & Compliance

Maintain accurate records and reporting systems.
Monitor program performance indicators and compliance requirements.
Produce reports that support decision-making and continuous improvement.
Oversee Child and Adult Care Food Program (CACFP) attendance and reporting requirements.

Partnerships & Community Engagement

Build strong relationships with community organizations and service providers.
Collaborate with transportation staff to coordinate student transportation needs.
Represent the program on advisory committees and community groups.
Advocate for children, families, and early learning services throughout the community.

Why Join Us?

When you join our Early Learning team, you'll become part of a mission-driven organization dedicated to helping children and families succeed. Your work will directly support access to critical educational opportunities and family services while strengthening the community we serve.

What We're Looking For

Required Qualifications

High School Diploma or GED required.
Advanced training and at least three years of experience in family support, social services, human services, or a related field.
Three years of experience with recordkeeping, organization, and administrative systems.
At least one year of experience planning, organizing, implementing, and evaluating programs or projects.

Preferred Qualifications

Associate's or Bachelor's degree.
Experience working with families and children.
Experience in a collaborative, team-oriented environment.
Knowledge of Head Start, Early Childhood Education, enrollment systems, or compliance-driven programs.

The Ideal Candidate

You are:

Highly organized and detail-oriented.
Skilled at managing multiple priorities and deadlines.
Comfortable analyzing data and generating reports.
A strong communicator who can build relationships across diverse communities.
Confident interpreting regulations and maintaining compliance.
Passionate about supporting children, families, and early learning initiatives.

Additional Requirements

Successful candidates must complete all required background clearances, health screenings, and training requirements. Occasional evening hours, weekends, and travel may be required.