Family & ERSEA Manager

Durango 4C Council (Tri-County Head Start); Durango (CO); Hybrid; USD 42,000 - 44,000; Full time

Benefits offered by this job

Generous leave package

403(b) retirement plan

Job summary

Tri-County Head Start seeks a Family & ERSEA Manager to lead Eligibility, Recruitment, Selection, Enrollment, and Attendance systems and promote family engagement across the program. This role is ideal for someone organized, data-driven, and committed to helping families access high-quality early childhood services, with responsibilities spanning coordination, training, and cross-team collaboration.

This position works in office settings with travel to centers; pay ranges from $30.15 to $31.91

Qualifications

• Bachelor’s degree in social or family services, public health, psychology, sociology, or a related field.
• Two to five years of related experience and/or training.
• Strong organizational, analytical, communication, and problem-solving skills.
• Ability to interpret requirements, maintain accurate records, and work independently.

Responsibilities

• Oversee ERSEA systems, including eligibility verification, recruitment, selection, enrollment, placement, attendance, and reporting.
• Review enrollment applications and supporting documentation for accuracy, completeness, and eligibility.
• Develop recruitment strategies to reach eligible families and help maintain funded enrollment.
• Monitor enrollment, attendance, and family data and ensure accurate documentation in ChildPlus.
• Develop and support family engagement practices aligned with PFCE Framework.
• Provide training and technical assistance to staff responsible for ERSEA and family engagement activities.
• Coordinate family transitions, community referrals, family assessments, and partnerships with community organizations.
• Collaborate with Education, Health, Mental Health, Center Directors, and other program leaders to ensure compliance with Head Start Program Performance Standards.

Skills

ERSEA management

Data analytics

Compliance

Training and TA

Collaboration

Education

Bachelor’s degree in social or family services, public health, psychology, sociology, or a related field

Tools

ChildPlus

Job description

Family & ERSEA Manager

Tri-County Head Start is seeking a Family & ERSEA Manager to lead our Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) systems and support meaningful family engagement across our program.

This position is ideal for someone highly organized and able to strategize, comfortable working with data and compliance requirements, and passionate about helping children and families access high-quality early childhood services.

What You’ll Do

• Oversee ERSEA systems, including eligibility verification, recruitment, selection, enrollment, placement, attendance, and reporting.
• Review enrollment applications and supporting documentation for accuracy, completeness, and eligibility.
• Develop recruitment strategies to reach eligible families and help TCHS maintain funded enrollment across our service area.
• Monitor enrollment, attendance, and family data and ensure accurate documentation in ChildPlus.
• Develop and support family engagement practices aligned with the Head Start Parent, Family, and Community Engagement (PFCE) Framework.
• Provide training and technical assistance to staff responsible for ERSEA and family engagement activities.
• Coordinate family transitions, community referrals, family assessments, and partnerships with community organizations.
• Collaborate with Education, Health, Mental Health, Center Directors, and other program leaders to support children and families and ensure compliance with Head Start Program Performance Standards.

What We’re Looking For

• Bachelor’s degree in social or family services, public health, psychology, sociology, or a related field.
• Two to five years of related experience and/or training, or an equivalent combination of education and experience.
• Strong organizational, analytical, communication, and problem-solving skills.
• Ability to interpret requirements, review detailed documentation, and maintain accurate records and data.
• Ability to work independently while collaborating effectively across teams.
• Strong computer and database skills.
• Experience with Head Start, ERSEA, family services, ChildPlus, or early childhood programs is highly desirable.

Eligible employee benefits include:

Generous leave package, including paid sick and personal time
Over four weeks of paid breaks and holidays, including Thanksgiving break, winter break, spring break, Martin Luther King Jr. Day, Memorial Day, July 4, Labor Day, and Indigenous Peoples Day
403(b) retirement savings plan

Employees have meaningful opportunities to be a Difference Maker in the lives of children and families. We are eager to invest in your career through training, coaching, and advancement opportunities so you can grow, thrive, and feel good about your work.

About the Position

This position works in both office and early childhood program environments and requires travel to TCHS centers and sites throughout our service area.

Pay Range: $30.15-$31.91 per hour, depending on education and experience

At Tri-County Head Start, you’ll help build the systems and partnerships that connect children and families with early learning opportunities, resources, and support.

Join our team and help ensure every eligible family has the opportunity to access Head Start services.

Durango 4C Council/Tri-County Head Start is an Equal Opportunity Employer.