Enrollment Advisor: Guide Prospective Students to Enroll

Herzing University; Atlanta (GA); On-site; USD 2,663,000 - 3,816,000; Full time

Benefits offered by this job

tuition waiver and reimbursement

health insurance

paid time off

retirement savings plan

Job summary

Herzing University in Atlanta, GA is seeking an Associate Admissions Advisor to drive enrollment by guiding prospective students through the admissions process and building relationships to understand their educational goals.

The role requires responding to inquiries via phone, email, text and chat, interviewing candidates, and guiding them to the best program while coordinating admissions steps and campus resources.

Qualifications

• Associate Admissions Advisor: Associate's Degree or equivalent work experience
• Admissions Advisor: Bachelor’s Degree or equivalent work experience
• A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales

Responsibilities

• Responds to inquiries for information about Herzing University’s courses and programs through telephone, email, text, and chat.
• Interviewing prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience.
• Helping prospective students identify the best educational program that matches their needs and goals, then sharing information about the benefits of what Herzing University offers.
• Guiding prospective students through the admissions process, responding to their questions and concerns at each step in the process, ensuring students complete the necessary admissions requirements, and connecting students to support resources.
• Generating inquiries through prospective students, current students, and the local community outreach/events.
• Other duties as assigned.

Education

Associate's Degree or equivalent

Bachelor’s Degree or equivalent

Job description

Herzing University in Atlanta, GA is seeking an Associate Admissions Advisor to drive enrollment by guiding prospective students through the admissions process and building relationships to understand their educational goals.

The role requires responding to inquiries via phone, email, text and chat, interviewing candidates, and guiding them to the best program while coordinating admissions steps and campus resources.