Enrollment Advisor

Ottawa University; Surprise (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Ottawa University in Surprise, Arizona seeks an Admissions Advisor responsible for leading high school visit programs, presenting options to prospective students, and driving enrollment. You will obtain leads, schedule home or campus interviews, and coordinate college fairs and events.

The role requires a Bachelor’s degree, strong presentation and communication skills, ability to work independently, and willingness to travel.

Qualifications

• Bachelor’s degree or equivalent.
• Previous experience in recruiting or sales position.
• College admissions experience preferred.
• Strong presentation skills.
• Customer service oriented with strong verbal communication skills.

Responsibilities

• Lead high school visit program and build rapport to meet production goals.
• Obtain leads through school visits and weekly classroom sessions.
• Establish home interview and campus visit appointments to support enrollment.
• Meet targeted campus visits, applications, and deposits from visits.
• Coordinate college fairs, events, and related outreach activities.
• Maintain CRM data and generate reports to track enrollment objectives.

Skills

Public speaking

Sales

Customer service

Communication

Organizational skills

Time management

Education

Bachelor’s degree or equivalent

Tools

Microsoft Word

Excel

Student database systems

CRM systems

Job description

Job Details

• Job Location: Ottawa University - Surprise, Arizona - Surprise, AZ 85374
• Position Type: Full Time
• Travel Percentage: Yes - Driving MVR Required
• Job Category: Sales

Essential Functions

• Responsible for high school visit program at all high schools in the territory in order to establish rapport with high school staff, and to meet set production goals. Conducts educational and motivational presentation to high school and college transfer students for the purpose of influencing their decisions to pursue higher education options with Ottawa University.
• Advisor obtains leads through school visits and weekly classroom lectures and presentations.
• Responsible for establishing home interview and/or campus visit appointments and conducting in-home or phone interviews to facilitate the enrollment process with student/parents.
• Responsible for attaining a targeted level of campus visits interviews as well as securing a targeted level of applications and deposits as a result of these visits. In addition, required to meet established new student contact rates. The advisor, prospective student, and parents or guardian will discuss at a more detailed level, the opportunities available to the individual at Ottawa University.
• Responsible for duties related to College Fairs, College Nights and other related programming including: setup and tear down of booth for events, meet and discuss program offerings with prospective high school students visiting college fairs, and foster interest in appointment/interview which leads to campus visits.
• Responsible for Community Colleges and American Baptist as well as other church affiliations (as assigned) in territory through building and maintaining relationships within these areas and seek lead generating opportunities toward new students.
• Facilitates the process required for financial aid application. Encourages prospective students to understand steps for completing financial aid, make use of online tools, explains the process and information needed to attain appropriate types of aid, and refers the student to the appropriate department as needed.
• Manages the process for decision making related to each prospective student’s entry into Ottawa University. Must have knowledge of the University organization, structure, HLC standards. Requires evaluation of prospective student transcripts and assessment of hours that will be transferrable for each student. Must understand programs and systems to be able to effectively assist students toward a program that will successfully meet degree requirements. Each prospective student must meet established criteria for admissions standards.
• Maintains reports in order to track all associated activities and goals and utilizes university CRM system. Responsible for meeting individual targeted new student enrollment goals and assist in accomplishing the overall department goals.
• Responsible for the accuracy and timely entry of all data information pertaining to assigned students in student database systems. Prepares reports as needed to facilitate enrollment objectives of assigned activity areas.
• Applies and utilizes new knowledge, skills gained from learning into daily work assignments to improve individual productivity. Shows flexibility by accepting coaching tips. Works well with management, team members, and other employees, as well as potential students. Participates as a team member by understanding team dynamics.
• Acts in a liaison capacity with other campus departments to ensure that the Enrollment Department properly interacts with all areas affecting student enrollments.
• Participates in other duties as assigned including, but not limited to, working with student ambassadors, admissions event planning, weekend visits, phone duty.
• Other duties as assigned

Qualifications

• Required Education: Bachelor’s degree or equivalent.
• Required Experience: Previous experience in recruiting or sales position. College admissions experience preferred.
• Additional Eligibility Requirements:
  • Strong presentation skills
  • Customer service oriented with strong verbal communication skills
  • Professional or heavy telephone experience
  • Ability to facilitate resolution of problems
  • Must possess the skills to self-initiate and manage a diverse set of activities/duties
  • Accuracy, organization and attention to detail
  • Ability to work effectively under stressful time sensitive deadlines
  • Proficiency with a PC including, word, excel and student database systems
  • Ability to work independently, making sound decisions
  • Must be able to lead prospective students toward decisions and successfully close a deal
  • Maintain a valid driver license
  • Availability for overnight travel

Working Conditions

(Physical attributes required to perform job duties with or without reasonable accommodation - examples: sitting, lifting, bending, driving, environmental factors or elements, noise level, stairs in a building, or other factors that will affect working conditions)

• Requires evening and weekend activities and events/meetings.
• Frequent standing, stooping, bending, pulling, pushing, and lifting.
• Must be able to lift 5-15 pounds at times.

Travel Requirements

• If travel is required, list type and approximate percentage: No less than 50%
• Responsible for driving students and University vehicles as part of job duties: No

Standard University Expectations

• Be mindful and supportive of the Mission of Ottawa University.
• Understand and follow the University’s policies and procedures and exercise good judgment accordingly. Assure that University and student information is managed in a confidential and ethical manner in accordance with the University’s Code of Conduct and Ethics.
• Manage your staff in accordance with University personnel policies. Encourage collaboration among the staff, provide regular evaluation and feedback, and facilitate developmental opportunities.
• Model and encourage collaboration among University offices and campuses assuring effective communication and operations.
• Provide leadership through conduct, attitude, and professionalism. Represent the University to students, external groups, faculty, and staff in a way that reflects positively on the University.
• Exercise inclusivity in your daily actions in accordance with the University’s Mission Statement, Statement of Spiritual Identity, and Statement of Inclusion, Openness, and Community.

Our University

Ottawa University “prepares professional and liberal arts graduates for lifetimesof personal significance, vocational fulfillment, and service to God and humanity” from residential campuses in Ottawa, Kansas (established 1865) and Surprise, Arizona (established 2017) and from professional and online campuses in Kansas City, Phoenix, and Milwaukee.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Ottawa University is committed to equal employment opportunity and does not unlawfully discriminate in recruitment or employment on the basis of race, age, sex, color, religion, disability, national origin, sexual orientation, genetic information, or any other characteristic protected by law.