Enhancement Manager

Dormont Manufacturing Co; Town of Florida (NY); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Paid time off

Health and wellness coverage

401k savings plan

Company paid holidays

Job summary

BrightView is seeking an Enhancement Manager to lead multiple service teams, schedule resources, and deliver quality, cost‑effective enhancement services to clients. You’ll support Account Managers in estimating, design, and client meetings, and actively sell services as needed.

You’ll oversee a landscape enhancement portfolio, train crews, monitor safety, manage paperwork, and help grow BrightView’s portfolio with strong leadership and hands‑on execution.

Qualifications

• Two-year degree in business or related field or equivalent experience.
• 3+ years in customer service, management, and leadership roles.
• PLANET Certification (Hard/Softscapes installation helpful).

Responsibilities

• Lead and schedule multiple service teams to meet client requirements.
• Coordinate materials, people, equipment, and subcontractors for service delivery.
• Inspect sites and prepare action plans prior to service.
• Train and develop crews, ensure safety, and manage paperwork.
• Support Account Managers in estimating, design and client meetings.

Skills

Leadership

Customer service

Scheduling

Communication

Education

Two-year degree in business or related field

Job description

The Best Teams are Created and Maintained Here.

At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best‑in‑class team where you can grow to be your brightest. We’re looking for an Enhancement Manager.Can you picture yourself here?

Here’s what you’d do:

The Enhancement Manager (EM) schedules and directs personnel and resources towards providing quality, cost‑effective enhancement services to clients. EMs also support the Account Manager(s) in estimating, design and client meetings as needed as well as sell enhancement services to clients, with or without base maintenance contracts, on their own. The EM will oversee a commercial landscape portfolio and multiple service teams. The EM will be responsible for training and developing these individuals by providing day‑to‑day operational scheduling and guidance.

You’d be responsible for:

• Understanding client needs via regular communication with the Account Manager(s)


• Managing all landscape enhancement services, including the coordination of all materials, people, equipment and subcontractors required to produce quality work


• Inspecting properties prior to scheduled service in order to properly prepare a specific action plan for service


• Understanding irrigation systems, identify necessary repairs or adjustments, and communicate recommendations to the appropriate party


• After services, monitoring all aspects of the landscape and identify insect or disease problems


• As necessary, performing hands‑on work with crews to meet work and scheduling demands


• Implementing and enforcing BrightViewpolicies and procedures related to proper upkeep and maintenance, storage, use, and training required for branch equipment


• Working with the Branch Manager to identify staffing needs, hire new crew, and prepare daily crew schedules


• Ensuring proper paperwork is completed for all employee changes and hires


• Communicating with, counsel, train, discipline, review, and develop growth plan for employees


• Hands‑on training and supporting of crew members, including proper operation of equipment, pruning techniques, safety, and quality standards


• Focusing on safety and monitor safety records


• Maintaining and managing all required administrative systems, including but not limited to time sheets, job databases, and service schedules


• Ordering materials as needed and monitor costs and deliveries


• Requesting purchase orders and use in accordance with company guidelines


• Assisting the Branch Manager in the performance of enhancement sales tasks as required

You might be a good fit if you have:

• A minimum of a 2 year degree in a business related field or equivalent experience required


• Minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace, including at least 1 year supervisory experience


• Obtain and maintain a PLANET Certification (Installation of Hard and Softscapes)

Here’s what to know about working here:

Here at BrightView, we’re as passionate about caring for our clients as we are about caring for each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

If you’re looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

Growing Everyday

Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best‑in‑class opportunities and competitive salary, you may be eligible for benefits and perks like:

• Paid time off


• Health and wellness coverage


• 401k savings plan

Start Your Bright New Career Journey

BrightView is an Equal Employment Opportunity and E‑Verify Employer.

BrightView offers a suite or health, wellness, and financial benefits to full‑time team members. Benefits offerings for full‑time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process

It’s Not Just a Team. It’s One BrightView.