Enhancement Manager

BrightView Landscape Services; Rocklin (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Medical, dental, and vision insurance

Job summary

BrightView Landscape Services is hiring an Enhancement Manager to lead landscape enhancement teams and direct resources for quality, cost-effective services. You’ll assist Account Managers with estimating, design, and client meetings, and you may sell enhancements with or without base maintenance contracts.

You’ll oversee a commercial portfolio and develop crew members through hands-on training. The role emphasizes safety, budget control, scheduling, and operational guidance to ensure top-tier

Qualifications

• A minimum of a 2 year degree in a business related field or equivalent experience required.
• Minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace, including at least 1 year supervisory experience.
• Obtain and maintain a PLANET Certification (Installation of Hard and Softscapes).

Responsibilities

• Understand client needs via regular communication with the Account Manager(s).
• Manage all landscape enhancement services, including materials, people, equipment and subcontractors to ensure quality work.
• Inspect properties prior to service to prepare a specific action plan.
• Understand irrigation systems, identify repairs or adjustments, and communicate recommendations.
• Monitor safety, quality, and outcomes after services and address issues.
• Assist with hands-on work to meet scheduling demands when needed.
• Support branch operations by enforcing BrightView policies and procedures for equipment upkeep.
• Work with the Branch Manager to identify staffing needs and prepare daily crew schedules.
• Complete paperwork for employee changes and hires and support growth of crew.
• Provide hands-on training, safety instruction and pruning/technique guidance to crews.

Skills

Customer service

Management

Leadership

Supervisory experience

Communication

Education

2-year business-related degree or equivalent

PLANET Certification (Hard/Softscapes Installation)

Job description

Here’s what you’d do:

The Enhancement Manager (EM) schedules and directs personnel and resources towards providing quality, cost-effective enhancement services to clients. EMs also support the Account Manager(s) in estimating, design and client meetings as needed as well as sell enhancement services to clients, with or without base maintenance contracts, on their own. The EM will oversee a commercial landscape portfolio and multiple service teams. The EM will be responsible for training and developing these individuals by providing day‑to‑day operational scheduling and guidance.

You’d be responsible for:

• Understanding client needs via regular communication with the Account Manager(s)
• Managing all landscape enhancement services, including the coordination of all materials, people, equipment and subcontractors required to produce quality work
• Inspecting properties prior to scheduled service in order to properly prepare a specific action plan for service
• Understanding irrigation systems, identify necessary repairs or adjustments, and communicate recommendations to the appropriate party
• After services, monitoring all aspects of the landscape and identify insect or disease problems
• As necessary, performing hands‑on work with crews to meet work and scheduling demands
• Implementing and enforcing BrightViewpolicies and procedures related to proper upkeep and maintenance, storage, use, and training required for branch equipment
• Working with the Branch Manager to identify staffing needs, hire new crew, and prepare daily crew schedules
• Ensuring proper paperwork is completed for all employee changes and hires
• Communicating with, counsel, train, discipline, review, and develop growth plan for employees
• Hands‑on training and supporting of crew members, including proper operation of equipment, pruning techniques, safety, and quality standards
• Focusing on safety and monitor safety records
• Maintaining and managing all required administrative systems, including but not limited to time sheets, job databases, and service schedules
• Ordering materials as needed and monitor costs and deliveries
• Requesting purchase orders and use in accordance with company guidelines
• Assisting the Branch Manager in the performance of enhancement sales tasks as required

You might be a good fit if you have:

• A minimum of a 2 year degree in a business related field or equivalent experience required
• Minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace, including at least 1 year supervisory experience
• Obtain and maintain a PLANET Certification (Installation of Hard and Softscapes)

Here’s what to know about working here:

At BrightView, we’re a tight‑knit crew who are as passionate about caring for our clients as we are about each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

If you’re looking to join a crew of talented go‑getters who tackle big vision projects other companies could only dream of, you might just have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

In addition to industry‑leading development opportunities, you’ll also have benefits and perks like:

• Competitive salary
• Paid time off
• Medical, dental, and vision insurance

Think you’ve found your crew?

BrightView is an Equal Employment Opportunity and E-Verify Employer.