Enhanced Care Manager: Holistic Care & Coordination Leader

Whole Person Care Clinic; Heber (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Whole Person Care Clinic is seeking an Enhanced Care Manager to oversee delivery of comprehensive ECM services, coordinating care across medical, behavioral health, and social supports. The role partners with clients and families to develop care plans and achieve optimal health outcomes.

You will conduct assessments, monitor progress, and advocate with providers and community resources. This on-site role requires strong communication, organization, and trauma‑informed care principles.

Qualifications

• Medical background with appropriate training and oversight.
• Knowledgeable in medical terminology and client care practices.
• Excellent verbal and interpersonal communication skills.
• Strong organizational skills for coordinating care between clients and their care team.
• Ability to work independently and make decisions in a fast-paced environment.
• Proficient in care coordination and EHRs.

Responsibilities

• Coordinate with individuals and entities to ensure seamless experiences for clients and non-duplication of services.
• Outreach to clients for ECM services and provide care coordination; offer services where client lives or seeks care within plan guidelines.
• Connect clients to social services and support services that may be needed, including transportation.
• Develop and oversee comprehensive care plans addressing medical, mental health, and social needs.
• Coordinate and advocate with healthcare providers, social services, and community resources to ensure seamless care transitions.
• Conduct regular assessments of client progress and adjust care plans as needed.
• Monitor client care outcomes and implement quality improvement initiatives.
• Accompany clients to office visits as needed and according to plan.
• Monitor client treatment adherence (including medication).
• Use motivational interviewing, trauma‑informed care, and harm‑reduction approaches.
• Provide health promotion and self‑management training.
• Foster relationships with providers, organizations, and stakeholders to enhance collaborative care.

Skills

Care coordination

EHR systems

Communication skills

Organizational skills

Independent decision making

Trauma-informed care

Cultural responsiveness

Education

Medical background with appropriate training and oversight

Tools

EHR systems

Microsoft Office

Job description

Whole Person Care Clinic is seeking an Enhanced Care Manager to oversee delivery of comprehensive ECM services, coordinating care across medical, behavioral health, and social supports. The role partners with clients and families to develop care plans and achieve optimal health outcomes.

You will conduct assessments, monitor progress, and advocate with providers and community resources. This on-site role requires strong communication, organization, and trauma‑informed care principles.