Enhanced Care Management Justice Involved Specialist II

L.A. Care Health Plan; Los Angeles (CA); On-site; USD 67,000 - 108,000; Full time

Job summary

An established industry player is seeking a dedicated Enhanced Care Management Justice-Involved Specialist II to lead initiatives supporting justice-involved members. This role is pivotal in fostering collaboration with correctional facilities and healthcare entities, ensuring compliance with regulatory standards, and improving care transitions for vulnerable populations. The ideal candidate will have a strong background in social work, excellent communication skills, and a passion for serving the community. Join a mission-driven team committed to enhancing health outcomes for low-income residents and making a meaningful impact in their lives.

Benefits

Paid Time Off (PTO)

Tuition Reimbursement

Retirement Plans

Medical, Dental, and Vision

Wellness Program

Qualifications

• 3+ years of experience with justice-involved populations focusing on reentry services.
• Bachelor's degree required; Master's preferred in Social Work or related fields.

Responsibilities

• Serve as primary contact for correctional facilities and state partners.
• Develop guidance for ECM providers on justice-involved coordination protocols.

Skills

Collaboration skills

Relationship management

Verbal communication

Written communication

Detail-oriented

Organizational skills

Time management

Basic computer skills

Microsoft Office

Education

Bachelor's Degree in Social Work

Master's Degree in Social Work

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Access

Microsoft Visio

Job description

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Enhanced Care Management Justice Involved Specialist II

Job Category: Administrative, HR, Business Professionals

Department: Care Management

Location: Los Angeles, CA, US, 90017

Position Type: Full Time

Requisition ID: 12129

Salary Range: $67,186.00 (Min.) - $87,342.00 (Mid.) - $107,498.00 (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan, serving more than 2 million members, ensuring they receive the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents.

The Enhanced Care Management (EMC) Justice-Involved Specialist II is responsible for the design and implementation of strategies to support justice-involved members at L.A. Care, ensuring alignment with the CalAIM Justice-Involved (JI) initiative. As the primary contact for correctional facilities, EMC providers, and state and county partners, this position fosters collaboration, drives systemic improvements, and ensures compliance with regulatory and service standards.

Duties

Primary Point of Contact: Serve as the primary L.A. Care liaison with correctional facilities, ECM providers, and state and county entities such as the Department of Health Care Services (DHCS), LA County Sheriff’s Department, Department of Mental Health (DMH), and Department of Public Health (DPH), ensuring alignment with regulatory standards and facilitating care transitions for justice-involved members.

Guidance and Support for ECM Providers: Develop and implement guidance for ECM providers, ensuring they effectively navigate justice-involved coordination protocols and meet DHCS standards for serving this population.

Relationship Building and Stakeholder Engagement: Drive stakeholder engagement by cultivating strong, collaborative relationships with correctional, mental health, and social service agencies. Build partnerships to streamline services and improve outcomes for justice-involved members.

Specialist in Justice-Involved Populations: Act as a thought leader and knowledge resource on justice-involved populations, including pre-release and post-release requirements, Medi-Cal eligibility and benefits, provider services, and considerations for sub-populations such as children and youth.

Systemic Barriers and Issues Resolution: Proactively identify systemic barriers impacting justice-involved members’ access to care. Design and implement solutions to address overlaps, resolve conflicts, and improve coordination between stakeholders.

Compliance and Program Alignment: Ensure that processes and documentation align with CalAIM JI requirements, supporting effective reporting, data sharing, and adherence to county and state agreements.

Training and Best Practices: Coordinate training initiatives for ECM providers and partners on justice-involved protocols, ensuring the adoption of best practices and trauma-informed approaches to care.

Perform other duties as assigned.

Education Required

Bachelor's Degree in Social Work or Related Field. In lieu of degree, equivalent education and/or experience may be considered.

Education Preferred

Master's Degree in Social Work or Related Field.

Experience

Required: At least 3 years working with justice-involved populations, focusing on reentry services, case management, or community health programs.

Skills

Required:

Strong collaboration and relationship management skills with justice and healthcare entities. Excellent verbal and written communication skills. Detail-oriented, organized, and possess time management skills. Basic computer skills. Microsoft Office (Word, Excel, Power Point, Access, and Visio).

Preferred:

Understanding of Medi-Cal benefits, ECM, and the California Advancing and Innovating Medi-Cal (CalAIM) Justice-Involved initiatives. Knowledge of L.A. Care core computer system. Motivational Interviewing skills. Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable.

Licenses/Certifications Required

Active & Current Driver's License, with a clean record and Auto Insurance Required.

Licenses/Certifications Preferred

Motivational Interviewing Certification.

Required Training

Physical Requirements

Light.

Additional Information

Required: Travel to offsite locations for work.

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

L.A. Care offers a wide range of benefits including:

• Paid Time Off (PTO)
• Tuition Reimbursement
• Retirement Plans
• Medical, Dental, and Vision
• Wellness Program