Engineering Technologist I (2nd Shift: 6:30pm - 3:30am)

Sewsus; San Antonio (TX); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Tuition benefits

Paid holidays

Vacation

Job summary

Sewsus is seeking an Engineering Technologist I at the Texas Customer Service Center. This role involves supporting repairs of SEWS products at customer sites, ensuring quality standards, and documenting engineering processes. Candidates should have 3-5 years of engineering experience and a technical certificate.

The position offers a competitive salary and a comprehensive benefits package, including medical, dental, and 401(k) matching. Some travel may be required.

Qualifications

• 3-5 years of engineering experience.
• Ability to travel and/or perform virtual audits.
• Maintain and promote a safe and healthy environment.

Responsibilities

• Support repairs of SEWS product at customer’s site.
• Conduct New Model Project Development and document requirements.
• Participate in trial activities and document problems.
• Perform sorting or rework of inventory as needed.
• Communicate sorting instructions to the SEWS Warehouse.

Skills

Customer satisfaction

Product knowledge

Communication

Deep-root cause analysis

Microsoft Applications Suite

Education

HS/GED Technical Certificate

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

SEWS—Texas Customer Service Center (TCSC)

Job Title: Engineering Technologist I

Job Duties and Responsibilities

• Supports repairs of SEWS product at customer's site by providing technical knowledge or performing actual repair; collects quality information at customer's facility to establish quality standards and/or improvements; tracks and monitors status of initial production parts; monitors customer's line to identify areas for improvement of SEWS Product.
• Participates in New Model Project Development and follows Toyota SQAM requirement and/or PPAP documentation requirements with related SEWS departments, manufacturing, level 1 suppliers, and customers; confirms and audits documents falsification and reports discrepancies to management and manufacturing sites.
• Participates in current model/new model trial activity at the customer and documents details of any problems; assists customer Design Engineering with rework to evaluate potential design changes; identifies and documents critical quality points for new model products.
• Performs sorting or rework of customer's inventory in the event of quality or design problems; communicates sorting instructions and standards to the SEWS Warehouse and responsible manufacturing plant.
• Performs deep-root cause analysis to negotiate with customer's staff to eliminate claims charged to SEWS; eliminates or reduces high annoyance claims.
• Maintains and organizes all quality related documents, engineering drawings, and daily reports, including QRE area at customer's facility; sends daily activity reports to SEWS distribution list.
• Gathers and documents detailed information regarding defects or design problems for customer's process or actual vehicle; passes details to manufacturing plant and SEWS QA management; issues SEWS Trouble Reports or makes CIReS entry to initiate investigation/countermeasure activity; monitors status of incoming products to assure countermeasures are effective; communicates with customers concerning design changes, Quality Tuning Requests, and implementation timing; supports PCR process by delivering documents and/or sample parts; supports PCR trials with customer staff; assures trial parts are properly labeled per customer's guidelines; assists SEWS QA management by monitoring PCR status and updating weekly report.
• Supports Warehouse Location Quality Activities as required; follows SEWS/Customer Policy and other applicable job-related requirements at SEWS, Supplier and customer's facilities.
• Some travel may be required, domestic or international.

Qualifications

• Education: HS/GED Technical Certificate.
• 3‑5 years progressing engineering experience.
• Emphasizes customer satisfaction and product knowledge.
• Ability to travel and/or perform virtual audits to confirm countermeasure effectiveness.
• Ability to communicate effectively with SEWS and customers.
• Maintain and promote a safe and healthy environment.
• Proficient in Microsoft Applications Suite (Excel, PowerPoint, Word).

Benefits

• Competitive salary.
• Comprehensive benefits package, including Medical, Dental, Vision, Disability, Life, 401(k) with match.
• Tuition benefits.
• Paid holidays.
• Vacation.

An Equal Opportunity Employer M/F/D/V