Engineering Technician I/II/Senior

WESA; Lake Elsinore (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

WESA is seeking an organized administrative professional to support the District's Engineering Department in development processing, permitting, plan review coordination, and records management. The role involves handling development applications, maintaining project files, and preparing reports and correspondence for staff, developers, and the public.

The ideal candidate will bring strong clerical skills, customer service experience, and a commitment to accuracy in records management.

Qualifications

• Requires completion of the 12th grade with general office/clerical training.
• 1 year of clerical support experience with customer service for Tech I.
• 3 years of public contract duties related to development processing, building/engineering for Tech II.
• 5 years of public contract duties for Senior level, with guidance and mentoring responsibilities.

Responsibilities

• Handle a variety of technical, administrative, office support, and records management duties for the Engineering Department.
• Receive, review, and process development applications and related documents.
• Maintain project files, databases, and records; prepare correspondence and reports.
• Provide support to District staff, developers, consultants, contractors, and the public.

Skills

Customer service

Records management

Clerical support

Prioritization

Education

High school diploma with secretarial training

Tools

Permitting software systems

Job description

WESA is seeking the ideal candidate to perform a variety of technical, administrative, office support, and records management duties in support of the District's Engineering Department; functional areas of responsibility may include development processing, permitting, plan review coordination, construction inspection administration, financial administration, permitting software systems, and project records management, including subsidiary duties and responsibilities; receives, reviews, and processes development applications and related documents; maintains project files, databases, and records; prepares correspondence, reports, and other related documents; provides support and technical assistance to District staff, developers, consultants, contractors, public agencies, property owners, and the general public; and performs related duties as assigned.

Immediate Impact

The successful candidate will be given the following objectives upon hire:

• Within 3 months, review and become familiar with the District’s current standards and procedures.
• Within 3 months, become familiar with the development permitting software, and be able to make recommendations for improvements.
• Within 6 months, understand the planning, design, and construction phases of District facilities, and become familiar with all assigned tasks including the processes and procedures for Due Diligence, Plan Check, Inspection, and Close Out of projects.
• Within 9 months, perform all tasks efficiently with little to no oversight from the direct supervisor.

The Ideal Candidate

• Equivalent to the completion of the (12th) grade supplemented by general office, clerical, or secretarial training.
• For the Tech I: One (1) year of increasingly responsible clerical support experience involving customer service.
• For the Tech II: Three (3) years of increasingly responsible experience involving public contract duties related to development processing, building, and/or engineering, processing building plan checks and permits, or equivalent and related responsibilities to experience as an Engineering Technician I.
• For the Senior: Five (5) years of increasingly responsible experience involving public contract duties related to development processing, building, and/or engineering, processing building plan checks and permits, construction inspection administration, records management, developer account administration, customer service, and the application of policies and procedures, in-cluding providing technical guidance, training, mentoring, workflow coordination, and support for complex customer, project, and procedural issues or equivalent and related responsibilities to experience as an Engineering Technician II.
• For the Senior: Possession of a commission as a Notary Public within twelve months from date of hire.
• Knowledgeable of the principles, practices, and procedures related to development, including processing, permitting, plan review coordination, construction inspection administration, developer account management, records management, and customer service.
• Is able to perform administrative office support and records management tasks with accuracy and speed.
• Is able to respond to and effectively prioritize multiple phone calls, emails, and in-person customer requests.