Engineering Technician – Day Shift

Eli Lilly and Company; Concord (NC); On-site; USD 29,000 - 56,000; Full time

Job summary

The Engineering Technician position at Eli Lilly and Company in Concord, NC supports Parenteral Operations by ensuring setup and operation of Pre-Filled Syringe and Isolator Equipment. This role requires hands-on maintenance, troubleshooting, repairs and ongoing care in a fast-paced manufacturing environment.

The ideal candidate has strong mechanical aptitude, a customer-service mindset, and the ability to work independently under pressure.

Qualifications

• High school diploma or GED required.
• Minimum 5 years of production maintenance experience.
• Must be authorized to work in the United States; Lilly does not sponsor visas.

Responsibilities

• Promote a safety-first, quality-always culture in all tasks.
• Improve equipment uptime, line efficiency, and overall equipment effectiveness (OEE).
• Perform condition monitoring, troubleshooting, and provide operational support.
• Diagnose and repair precision filling equipment with strong mechanical aptitude.
• Collaborate with engineering and production teams to resolve equipment issues promptly.
• Assist with equipment setup and changeovers to support production needs.
• Adhere to GMP and quality standards.
• Accurately document maintenance activities and corrective actions.
• Support cross-functional tasks and manage priorities under pressure.

Skills

Mechanical aptitude

Hand tools

Detail oriented

Safety protocols

PPE usage

Team player

Communication skills

CMMS familiarity

Isolator equipment experience

Equipment troubleshooting

Education

High school diploma or GED

Associate’s degree or technical certification

Tools

CMMS software

Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

Engineering Technician – Day Shift

Organization Overview

At Lilly, we unite caring with discovery to make life better for people around the world. Headquartered in Indianapolis, Indiana, we are a global leader in healthcare, committed to discovering life-changing medicines, advancing disease management, and supporting our communities through philanthropy and volunteerism. We put people first and strive to make a meaningful impact every day.

Position Summary

The Engineering Technician at our Concord, NC facility plays a key role in supporting Parenteral Operations, our customer, by ensuring the efficient setup and operation of Pre-Filled Syringe and Isolator Equipment. This position requires hands‑on engineering maintenance expertise to assist with equipment setup, operational support, troubleshooting, repairs, and ongoing maintenance.

The ideal candidate will demonstrate a strong understanding of customer needs, collaborate effectively with internal teams, and provide responsive, courteous support. Success in this role requires technical proficiency, problem‑solving skills, and a commitment to delivering excellent customer service in a dynamic manufacturing environment.

Key Responsibilities

• Promote a safety-first, quality-always culture in all tasks and interactions
• Improve equipment uptime, line efficiency, and overall equipment effectiveness (OEE)
• Perform condition monitoring, troubleshooting, and provide operational support
• Diagnose and repair precision filling equipment with strong mechanical aptitude
• Collaborate with engineering and production teams to resolve equipment issues promptly
• Assist with equipment setup and changeovers to support production needs
• Adhere to all GMP and quality standards
• Must have the ability to quickly and accurately diagnose the root cause of a problem and properly implement corrective actions to minimize downtime
• Accurately document maintenance activities and corrective actions
• Support cross‑functional tasks and assist outside primary responsibilities as needed
• Work independently and manage priorities under pressure

Minimum Requirements

• High School / GED minimum
• Visa Sponsorship: Qualified applicants must be authorized to work in the United States on a full‑time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F‑1 CPT, F‑1 OPT, F‑1 STEM OPT, J‑1, H‑1B, TN, O‑1, E‑3, H‑1B1, or L‑1.

Basic Requirements

• High school diploma or GED
• Minimum of 5 years’ experience in production maintenance
• Qualified applicants must be authorized to work in the United States on a full‑time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F‑1 CPT, F‑1 OPT, F‑1 STEM OPT, J‑1, H‑1B, TN, O‑1, E‑3, H‑1B1, or L‑1.

Preferred Qualifications

• Strong mechanical aptitude and hands‑on technical skills
• Proficient with basic hand tools
• Detail‑oriented with a commitment to quality and precision
• Familiarity with safety protocols and proper PPE usage
• Physically able to stand for extended periods
• Effective team player with strong interpersonal skills
• Associate’s degree or technical certification in a related field is a plus
• Knowledge of FDA and GMP regulations
• Experience operating high‑speed, automated production equipment, preferably Syringe/Vial Filling systems utilizing Isolator technology
• Ability to quickly learn and apply new procedures
• Experience working in a classified manufacturing environment
• Familiarity with Computerized Maintenance Management Systems (CMMS) platforms
• Strong verbal and written communication skills
• Customer‑oriented mindset with a proactive approachAnalytical thinker with strong problem‑solving abilities

Additional Information

• Flexibility to work overtime or adjust schedule based on production demands
• Following a Monday–Friday, 8‑hour training period, the role transitions to a 12‑hour 2-2-3‑day shift schedule
• Willing and able to respond to off‑hour emergencies as needed
• Open to travel for training and professional development opportunities

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, colour, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$21.27 - $41.25

Full‑time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company‑sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well‑being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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