Engineering Systems Administrator

PCI Pharma Services; Bedford (NH); On-site; USD 70,000 - 105,000; Full time

Job summary

PCI Pharma Services seeks a qualified IT/OT professional to maintain GxP systems across manufacturing, engineering, and quality operations. The role covers network diagnostics, SQL data tasks, and AD access reporting to support compliance and operational excellence.

You will help configure OT devices, document changes, and assist with deviations and CAPAs while coordinating with multiple departments. A 2–3 year GxP background is preferred, with strong problem-solving and documentation skills.

Qualifications

• 2–3 years' experience in a GxP regulated pharmaceutical/biotech/medical device environment.
• Strong proficiency with IP addressing, device connectivity, and basic network diagnostics.
• Familiarity with Active Directory user lookups, group membership, and access reporting.
• Experience supporting automation or engineering systems (e.g., SCADA, MES, LIMS, historians).
• Understanding of data integrity principles (ALCOA+).
• Knowledge of IQ/OQ/PQ validation and change control processes.

Responsibilities

• Administer, monitor, and maintain GxP systems used in manufacturing, engineering, and quality operations.
• Perform basic network troubleshooting, including IP checks and connectivity verification.
• Support and maintain SQL databases, including queries and data extraction.
• Interface with Active Directory to retrieve user access reports and validate permissions.
• Assist with OT device configuration and security hardening (HMIs, PLCs, historians).
• Maintain system documentation, user access logs, and change records per GxP requirements.
• Support quality processes including deviations, CAPAs, change controls, and periodic reviews.
• Manage small projects like system upgrades, patch cycles, and equipment integrations.
• Collaborate with cross-functional teams to troubleshoot issues and improve reliability.
• Learn and help administer QMS and other regulated platforms.

Skills

IP addressing

SQL databases

Active Directory

OT cybersecurity

Documentation

Project coordination

Prioritization

GxP experience

Education

Bachelor's degree in Engineering / CS / Pharmaceutical Sciences / Automation

Tools

SCADA

MES

LIMS

Historians

Job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Essential Duties and Responsibilities

• Administer, monitor, and maintain GxPrelevant systems used in manufacturing, engineering, and quality operations.
• Perform basic network troubleshooting, including verifying IP addresses, connectivity checks, and device communication.
• Support and maintain SQL databases, including running queries, performing basic data extraction, and assisting with system integrations.
• Interface with Active Directory to retrieve user access reports, validate permissions, and support account related workflows.
• Assist with configuration and security hardening of Operational Technology (OT) devices, including HMIs, PLCs, data historians, and other automation related systems.
• Maintain system documentation, user access logs, and change records in accordance with GxP and data integrity requirements.
• Support quality system processes, including deviations, CAPAs, change controls, and periodic reviews.
• Manage small-scale projects such as system upgrades, patching cycles, or equipment integrations, ensuring alignment with engineering, quality, and operations.
• Collaborate with cross-functional teams to troubleshoot issues, improve system reliability, and support continuous improvement initiatives.
• Learn, adopt, and help administer quality management systems (QMS) and other regulated platforms.

Qualifications

• High school diploma or equivalent (GED) required.
• Bachelor's degree preferred in Engineering (Mechanical, Electrical, Chemical, or similar), Computer Science / Information Technology, Pharmaceutical Sciences, Automation / Industrial Technology.
• 2-3 years' experience working in a GxP regulated pharmaceutical, biotech, or medical device environment.
• Strong computer proficiency, including:
  • Checking and validating IP addresses, device connectivity, and basic network diagnostics.
  • Hands-on experience with SQL databases (queries, data extraction, basic troubleshooting).
  • Familiarity with Active Directory (user lookups, group membership, access reporting).
• Basic understanding of Operational Technology (OT) systems and cybersecurity principles for industrial devices.
• Ability to work independently, prioritize tasks, and solve problems with minimal supervision.
• Strong documentation skills and attention to detail.
• Ability to learn and manage quality systems and quality events.
• Demonstrated ability to manage small projects and coordinate with multiple departments.
• Experience supporting automation or engineering systems (e.g., SCADA, MES, LIMS, historians).
• Understanding of data integrity principles (ALCOA+).
• Familiarity with validation processes (IQ/OQ/PQ) and change control.
• Experience in a manufacturing or engineering support role.

Join us and be part of building the bridge between life changing therapies and patients. Let's talk future

Equal Employment Opportunity (EEO) Statement

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.