Engineering System Specialist 4 (Hybrid Remote/Onsite)

Profils; Irving (TX); Hybrid; USD 95,000 - 140,000; Full time

Benefits offered by this job

Hybrid onsite/remote work

Job summary

Safran Seats USA is seeking an Engineering Systems Specialist 4 in Texas to support CAD/PLM software (CATIA, Pro/Engineer) for multiple clients. You will diagnose issues, provide technical solutions, and document resolutions while maintaining strong client relationships.

The role requires deep CAD/PLM expertise and the ability to work with diverse customer teams. The position is based in Gainesville, TX with potential access to an Irving satellite office and hybrid onsite/remote work

Qualifications

• Bachelor's degree or 12 years related experience in lieu of degree
• 8+ years' experience in CAD/PLM support and troubleshooting
• LEAN Engineering or 6 Sigma training desired
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Fluent in English communication
• Understanding of CATIA and/or Pro/E CAD software
• Knowledge of MBOM/Geometric Dimensioning and Tolerancing (GD&T)
• Ability to document issues and communicate effectively

Responsibilities

• Troubleshoot and diagnose CAD and PLM software issues
• Interface with customer staff and diverse users
• Provide technical oversight to internal customers
• Create customizations and automation for CATIA/Pro/E
• Train users and support project goals
• Maintain CAD/PLM environments and databases
• Manage CAE/ CAM software installations and support

Skills

CAD/PLM software

CATIA/Pro/E

MS Office

English communication

Education

Bachelor's degree in related Engineering or CS

Tools

SmarTeam

Windchill

Pro/Engineer

Job description

Job details

Domain

Production

Job field / Job profile

Job title

Employment type

Permanent

Professional category

Full-time

As a member of the Safran Seats business, you play a major role in teamwork that provides over one million seats to major airlines worldwide. Our commitment to superior quality, comfort and innovation ensure that you can take pride in doing meaningful work that supports the needs of passengers and crews alike.

No matter your role, you connect and collaborate with your fellow team members to bring state-of-the-art, high value-added solutions to market. Because we are one of the few original equipment manufacturers (OEMs) to offer an all-inclusive range of passenger seats for commercial aircraft, you'll do impressive work that supports passengers in a variety of seating options, from economy to first class.

1. Occupational Summary (Position Objective & Authorities)

Objective:

The primary objective(s) of the Engineering Systems Specialist 4 will be to assist team members with the use of CAD/PLM Software (Pro-Engineer, CATIA, and/or other CAD system), provide product improvements and support, troubleshoot advanced engineering software challenges, and provide written documentation for the support team.

Responsible for managing technical support cases for multiple clients and assist in the resolution of technical, business and logical software issues. The individual will also be expected to identify and document software issues and collaborate with the Engineering team to achieve resolution.

The candidate will provide innovative technical solutions and system improvements for the use of CAD/PLM software. Additionally, this person will build and maintain strong client relationships. This position will work under minimal supervision.

2. Essential Functions (Duties and Responsibilities)

• Troubleshoot and quickly diagnose CAD and PLM software issues.
• Interface with the customer staff.
• Work with a diverse group of customers with varying skills and different job functions.
• Report task status and implement recovery plans as needed.
• Provide direction, technical oversight, and support internal customers on current and future CAD and PLM system processes.
• Create customization and automation for CATIA and/or Pro/E software.
• Develop and train users with skills necessary to support projects and department/company goals.
• Maintain CAD and PLM environments including databases, settings, reference data, and user accounts.
• Manage CAE software for engineering analysis including installations and support.
• Manage CAM software (NC programming) including installations and support (EdgeCAM, MasterCAM, or similar program desired.)

But what else? (advantages, specificities, etc.)

The position is based in Gainesville, TX, with potential access to the employer's Irving satellite office and flexible work arrangements designed to support work-life balance. Depending on business needs and position requirements, eligible employees may be considered for either a 9/80 work schedule or a hybrid onsite/remote work arrangement. Employees must reside within commuting distance of their assigned office location. New employees must complete their first 60 days fully onsite in Gainesville, TX before becoming eligible for consideration for flexible work arrangements or assignment to the Irving satellite office. All arrangements are subject to management approval and may be modified based on business needs

3. Qualification Requirements:

A. Education & Qualification-

• Bachelor's degree in related Engineering or Computer Science field, OR 12 years related experience in lieu of a degree is required.

B. Work Experience - Technical knowledge-

• Additional 8 years' experience of support in technical capabilities administering and managing CAD Software and PLM Systems, involvement in problem solving teams, and mentoring of employees.
• LEAN Engineering or 6 Sigma training desired.

C. Professional Skills-

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint required).
• Familiar with Email and Calendar applications in a professional environment.
• Establish a complete fluency and understanding of CATIA and/or Pro/E CAD software.
• Advanced understanding of IT infrastructure and hardware (server setup and database administrative experience desired).
• Experience in using Model Based Definition, Functional Tolerancing and Annotation, or Geometric Dimensioning and Tolerancing.
• Understanding of root cause analysis and corrective actions.
• Knowledge of mechanical design.
• Management of methods and installation procedures of CAD and PLM software (CATIA, Pro/Engineer, SmarTeam, Intralink desired).
• Must have the ability to generate written communication and to operate required office equipment.
• Ability to read and review written communication.
• Speech and hearing abilities that allow individual to communicate clearly and distinctly in English.

D. Behavioral Skills-

• Organization and time management skills.
• Ability to work effectively in a team environment.
• Ability to follow a task through to completion.

E. Desirable Aspects-

• RCCA
• CATIA V5

SmarTeam

Windchill

4. Travel

International and/or Domestic travel required; More than 1 week per year.

Safran Seats USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Based on market data.

Job location

North America, United States, Texas

City (-ies)

Irving

Bachelor's Degree

Minimum experience level required

More than 8 years

ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency

Yes

General information

Entity

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.

Safran was ranked second in the Aerospace & Defense sector in TIME magazine's "World's Best Companies 2025" ranking.

With more than one million seats installed across the fleets of the world's leading airlines, Safran Seats is one of the global leaders in passenger, crew, aircraft and helicopter seating, delivering innovative, high value-added solutions.