ENGINEERING SPECIALIST III - 72001886

My Florida CFO; Miami (FL); On-site; USD 90,000 - 125,000; Full time

Job summary

The Florida State Department of Management Services, Division of Telecommunications, is seeking an Engineering Specialist III to manage the technical operation and enhancement of the statewide SLERS and FIN systems from an on-site location in Miami.

The role covers audits, field troubleshooting, and performance reporting for public safety radio networks across the state.

Qualifications

• A bachelor's degree in engineering or four years of professional experience in public safety radio systems.
• Ability to be on-call and respond to emergency events as required.
• Possession of a valid Florida driver's license.
• Ability to pass CJIS background check.

Responsibilities

• Perform SLERS audits on radio system contractors' performance.
• Review reports to identify failure trends and corrective actions.
• Perform field engineering and troubleshooting to pinpoint problems.
• Provide FIN/Mutual Aid Build-Out dashboards and testing.
• Oversee system upgrades and design reviews across regions.
• Conduct coverage and interference analyses and prepare reports.

Skills

Equipment usage

Engineering design

Customer service

Complex problem solving

Critical thinking

Problem sensitivity

Inductive reasoning

Microsoft Office

Land Mobile Radio

Technical data analysis

Emergency response

Accountability

Education

Bachelor's degree in engineering

Tools

Spectrum analyzer

Telecommunications test set

FM/LMR system knowledge

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:884270

Agency: Management Services

Working Title: ENGINEERING SPECIALIST III - 72001886

Engineering Specialist III

Division of Telecommunications

State of Florida Department of Management Services

This is an on-site position located in Miami, FL

Position Overview and Responsibilities:

This is a professional engineering and technical position responsible for the technical operation and enhancement of the Statewide Law Enforcement Radio System (SLERS) and Florida Interoperability Network (FIN) within the state of Florida. Additionally, this position is responsible for SLERS evaluation and recommendation, equipment system component list maintenance and agency equipment purchase approval, special projects, system and performance metric modeling and reporting.

Specific duties and responsibilities include:

Perform SLERS audits on radio system contractors' performance in operating and maintaining the system and supporting participating user agencies. Review weekly, monthly, and quarterly reports to identify communications failure trends and corrective actions. Perform field engineering and troubleshooting to pinpoint operational problems, system and/or equipment failures, and to recommend corrective actions. These duties require the use of electronic test equipment and analytical skills. In addition, perform FIN/Mutual Aid Build-Out (MAB) Dashboard Reports, testing and weekly matrix. Provide technical review of the SLERS system upgrade plan, oversight of the upgrade, coordination with agencies and partners, design review of towers, tower relocation technical aspects, tower change including a coverage analysis and interference analysis, customer design review system wide, a customer design review for each of the four super regions, ongoing radio user training (programming and technical), radio system loading analysis and emergency response.

Knowledge, Skills, and Abilities:

• Equipment Usage - Ability to use a spectrum analyzer and a telecommunications test set with training.
• Engineering Design and Technology - Knowledge of the practical application of engineering science and technology. This includes applying land mobile radio (LMR) principles, techniques, and equipment to system and product design and frequency planning and licensing methods. Knowledge of traffic loading analysis for large radio systems.
• Customer Service - Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Complex Problem Solving - Investigation of complex radio system performance and licensing issues, designing evaluating tests, test data assessment and developing and evaluating options through successful solution implementation.
• Critical Thinking - Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches.
• Problem Sensitivity - The ability to tell when there is a problem in the radio system that requires correction or immediate addressing.
• Inductive Reasoning - The ability to combine pieces of information to hypothesize and reach conclusion through testing of a system or equipment performance issue/question.
• Proficiency with Microsoft Office Suite.
• Knowledge and experience with Land Mobile Radio networks and equipment.
• Ability to analyze and evaluate technical data, create reports that explain data utilizing layman terms and concepts, and the ability to diagnose and recommend repairs or improvements to existing public safety communications networks.
• Ability to respond to communications systems failures or events requiring the activation of mobile radio site equipment and vehicles including natural and man-made disasters.
• Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork

Minimum Qualifications:

• A bachelor's degree in engineering or four years of professional experience in public safety radio systems.
• Ability to be on-call and respond to emergency events as required.
• Possession of a valid Florida driver's license.
• Ability to successfully pass and maintain eligibility for a Criminal Justice Information Services (CJIS) background check

Other job-related requirements for this position:

• On-Call Assignment – This position has been approved in accordance with Section 110.209, Florida Statutes, Chapter 60L-32, Florida Administrative Code, and Collective Bargaining Agreement with the American Federation of State, County, and Municipal Employees (AFSCME), Florida Council 79. The approved On-Call form has been forwarded to the human resource office.
• Provide Communications Emergency Support Function (ESF-2) assistance during times declared emergencies and State Emergency Operations Center activations
• Adheres to safety awareness policies in the workplace, views safety videos when presented and attends required safety meetings. Practices lessons learned on a daily basis to avoid accidents.

Our Organization and Mission:

Under the direction of Governor Ron DeSantis, Secretary Tom Berger and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Special Notes:

DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our agency recruiter for guidance and answers to questions through the following provided email addresses:

[e-mail]

[e-mail].

An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. For purposes of requesting reasonable accommodations, as mentioned above, the agency hiring authority is the DMS Human Resources office, which the candidate can reach at [phone].

Successful completion of background screening will be required for this position.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.