Engineering Operations Technician, DCC Communities (AWS)

Amazon; Herndon (VA); On-site; USD 42,705 - 75,768; Full time

Job summary

Amazon Data Services, Inc. seeks an Engineering Operations Technician for the DCC Communities in Herndon, VA. The role focuses on maintaining critical infrastructure, monitoring systems, and ensuring uptime across data centers.

You will perform rounds, troubleshoot events, install/decommission racks, and coordinate with contractors while adhering to safety and change-management practices. Flexible shifts and site travel are required.

Qualifications

• Electrical or mechanical experience required (1+ year).
• Proficiency with Microsoft Office products.
• Ability to work a flexible schedule including days, nights and weekends.

Responsibilities

• Perform daily rounds to monitor electrical, mechanical and fire/life safety systems.
• Review Building Management Systems (BMS) and EPMS for uptime and data.
• Troubleshoot facility and rack-level events within SLA timelines.
• Install and decommission racks per procedures.
• Conduct preventive maintenance and root cause analysis on equipment.
• Prepare technical documentation to support change management.
• Coordinate with vendors and contractors on-site to ensure safety and standards.
• Travel between data center locations as required; may rotate between sites.

Skills

Electrical or mechanical experience

Flexible work schedule

Education

Associate degree or higher in related field

Technical/military or trade school training

Tools

Microsoft Office

Job description

Engineering Operations Technician, DCC Communities

Job ID: 3150709 | Amazon Data Services, Inc.

Join our dynamic team as a Data Center Engineering Technician, responsible for maintaining mission‑critical technology infrastructure and ensuring 99.999% uptime.

Key Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements.
• Perform rack installs and decommissioning within internal SLA.
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Manage daily work requests and execute projects from conception to completion.
• Provide on‑site support of contractors, sub‑contractors, and vendors to ensure work meets established practices and local legislation.
• Work shifts up to 12 hours; may rotate on predefined schedule or have on‑call rotations.
• Support more than one location/site as required.

Physical Requirements

• Regularly lift and/or move up to 39 pounds independently.
• Participate in group lifts for 40+ pounds.
• Maintain balance while performing construction tasks on ladders.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch, crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in environment requiring ear protection.

Essential Requirements

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status.

Basic Qualifications

• 1+ year of electrical or mechanical experience.
• 1+ year of experience with Microsoft Office products.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Preferred Qualifications

• 2+ years of data center engineering experience.
• Technical (Military/Trade School) training.
• Associate or higher education in related field.

Additional Information:

NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non‑immigrant visas.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

USA, VA, Herndon – $31.00 – 55.00 USD hourly.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.