Engineering Operations Technician, DCC Communities (AWS)

Amazon; Boardman (OR); On-site; USD 50,971 - 89,544; Full time

Benefits offered by this job

Health insurance

RSUs

Sign-on payments

Paid time off

Parental leave

401(k) matching

EAP

Job summary

Amazon Data Services, Inc. is seeking an Engineering Operations Technician to maintain mission-critical data center equipment and keep operations running around the clock.

You will troubleshoot electrical and mechanical systems, service generators, cooling equipment, and power distribution to support global digital experiences. In this role you’ll conduct daily rounds, monitor BMS/EPMS, execute rack installations and decommissions, perform preventive maintenance, and document changes.

Qualifications

• 2+ years of Microsoft Office products experience.
• 2+ years of electrical and mechanical experience.
• Ability to work a flexible schedule including days, nights, and/or weekends.

Responsibilities

• Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack-level events within SLAs.
• Perform rack installs and rack decommissioning within SLAs.
• Perform preventive maintenance and repair of electrical and mechanical equipment.
• Create technical documentation to support change management.
• Coordinate on-site with contractors, sub-contractors and vendors; ensure work follows procedures and local laws.
• Work shifts up to 12 hours and may involve travel between sites.

Skills

MS Office

Electrical & Mechanical experience

Flexible schedule

Education

Associate degree or higher

Job description

Engineering Operations Technician, DCC Communities

Job ID: 10376548 | Amazon Data Services, Inc.

Overview

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you will maintain mission‑critical equipment and ensure seamless operations that power global digital experiences. You will be Amazon’s front line for hands‑on electrical and mechanical troubleshooting, maintaining standby diesel generators, fuel systems, three‑phase electrical systems (switch gear, UPSs, PDUs, wet‑cell batteries), CRAC units, centrifugal chillers, cooling towers, air handlers, pumps, and motors.

Key Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements (SLAs).
• Perform rack installs and rack decommissioning within internal SLAs.
• Perform preventive maintenance, troubleshoot, root‑cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion.
• On‑site support of contractors, sub‑contractors, and vendors, ensuring work performed follows established practices, procedures, and local legislation.
• Work schedule may include shifts up to 12 hours, possible rotation, on‑call rotations, and support more than one location or site.

Physical Requirements

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations.
• Regularly lift and/or move up to 39 pounds independently; participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

Essential Requirements

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Basic Qualifications

• 2+ years of Microsoft Office products and applications experience.
• 2+ years of electrical and mechanical experience.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Preferred Qualifications

• Experience working in a data center or mission‑critical facility (e.g., hospital, military facility, public safety facility).
• Associate degree or higher in a related field.
• Experience with reading and writing procedures, technical documents, and engineering drawings.

EEO Statement

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Compensation & Benefits

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, optional supplemental life plans), EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave.

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