Data Center Engineering Operations Technician, DCC Communities, Amazon Web Services (AWS)

Amazon; Nevada (MO); On-site; USD 50,971 - 89,544; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services is seeking a Data Center Engineering Operations Technician to join our front-line team at multiple U.S. locations. You will monitor and maintain critical electrical, mechanical, and fire/life safety systems to ensure 24/7 reliability and availability.

You will perform preventive maintenance, troubleshoot facility and rack‑level events, and support rack installs and decommissions. The role requires flexibility for day, night, and weekend shifts, on‑site collaboration with

Qualifications

• 2+ years of experience with electrical or mechanical systems in a data-center context.
• Proficient in Microsoft Office applications (Outlook, Excel, Word).
• Ability to work a flexible schedule including days, nights, or weekends.

Responsibilities

• Conduct daily rounds to monitor electrical, mechanical, and life-safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Troubleshoot facility and rack-level events within SLAs.
• Install and decommission racks within SLA.
• Perform preventive maintenance and root-cause analysis on equipment.
• Coordinate with contractors and vendors per approved procedures.

Skills

Microsoft Office

Electrical experience

Mechanical experience

Education

Bachelor's degree in Electrical Engineering

Bachelor's degree in Mechanical Engineering

Job description

Data Center Engineering Operations Technician, DCC Communities, Amazon Web Services

Job ID: 3167926 | Amazon Data Services, Inc. - A19

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!

Key job responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site.

A day in the life

This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

Basic qualifications

• 2+ years of Microsoft Office products and applications experience
• 2+ years of electrical or mechanical experience
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Preferred qualifications

• 4+ years of data center engineering experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Experience in data center engineering
• Can perform physical tasks all day without becoming overly tired

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USD hourly range: 37.00 – 65.00. (Multiple locations: USA, MO; USA, OR; USA, PA; USA, TX; USA, VA)