Engineering Operations Technician, DCC Communities

Amazon Web Services (AWS); Virginia; On-site; USD 68,000 - 153,000; Full time

Job summary

Join a forward-thinking company as an Engineering Operations Technician, where you will play a crucial role in maintaining and operating cutting-edge data centers. This position offers the opportunity to work with advanced technology and collaborate with skilled professionals in a dynamic environment. You'll be responsible for ensuring the reliability of critical infrastructure systems, performing preventative maintenance, and troubleshooting various equipment. If you are passionate about technology and eager to contribute to a customer-centric organization, this role is perfect for you. Embrace the chance to grow your career in an inclusive and supportive culture that values innovation and teamwork.

Benefits

Equity Options

Sign-on Bonuses

Career Development Resources

Flexible Work Hours

Qualifications

• 2+ years of experience in electrical, mechanical, HVAC, or fire systems.
• Technical training or equivalent experience in mission-critical environments.

Responsibilities

• Conduct daily monitoring of electrical and mechanical equipment.
• Perform preventive maintenance and troubleshooting of critical systems.

Skills

Electrical Systems

Mechanical Systems

HVAC Systems

Fire Safety Systems

Microsoft Office

Education

High School Diploma

Associates Degree

Bachelor's Degree

Tools

Building Management Systems (BMS)

Electrical Power Management System (EPMS)

Job description

Engineering Operations Technician, DCC Communities

Join to apply for the Engineering Operations Technician, DCC Communities role at Amazon Web Services (AWS)

Description

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates our critical infrastructure systems to ensure readiness against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian, you will work in some of the most sophisticated, safe, and secure data centers worldwide. Our Engineering Operations Technicians (EOTs) help keep them that way by working with the brightest minds globally to test and implement new technology and work practices to meet market demands.

We have a passion for learning and evolving, which has helped us lead in the industry. Let’s work hard, have fun, and make history!

Key job responsibilities

1. Conduct daily building rounds to monitor and record data from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
2. Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
3. Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA).
4. Perform rack installations and decommissioning within SLA.
5. Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
6. Create technical documentation to support change management programs.
7. Manage daily work requests to resolution and execute projects from conception to completion.
8. Support on-site contractors, sub-contractors, and vendors, ensuring all work complies with established practices, procedures, and legislation.
9. Work schedule may vary, including shifts up to 12 hours and rotations, with some locations on-call.
10. This role may support multiple locations/sites.

Physical Requirements

• Willingness and ability to work in conditions including lifting up to 39 pounds, group lifts for over 40 pounds, working on ladders, and performing various physical tasks.
• Work in environments requiring ear protection.

A day in the life

This role involves hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a Data Center Facility Manager. Equipment includes generators, switchgear, UPS, PDU, batteries, chillers, cooling towers, water systems, air handlers, pumps, motors, fire/life safety systems, building automation, and general facilities equipment.

About The Team

AWS Infrastructure Services manages the design, planning, delivery, and operation of AWS global infrastructure, supporting all data centers and critical hardware to ensure continuous service for customers. The team includes diverse roles such as engineers, supply chain specialists, security experts, and operations managers, all committed to safety, security, and innovation.

Why AWS?

Amazon Web Services is the world’s most comprehensive cloud platform, pioneering cloud computing with a broad suite of products trusted worldwide. We value diverse experiences and encourage all qualified candidates to apply, regardless of traditional career paths.

Inclusive Culture & Career Growth

We foster an inclusive environment with employee-led affinity groups and ongoing learning opportunities. We support work-life balance with flexibility and provide mentorship and career development resources.

Basic Qualifications

• Technical training (Military/Trade School) or 2+ years of electrical, mechanical, HVAC, fire system experience in a mission-critical environment or relevant industry.
• 2+ years’ experience with Microsoft Office (Excel, Word, PowerPoint).
• High school diploma or equivalent.

Preferred Qualifications

• 4+ years of Data Center Engineering experience.
• Associates or Bachelor’s Degree.

Amazon is an equal opportunity employer and provides accommodations for applicants with disabilities. For more information, visit https://amazon.jobs/content/en/how-we-hire/accommodations.

Compensation ranges from $68,300 to $152,700 annually, depending on location and experience. Additional benefits may include equity, sign-on bonuses, and other compensation. Apply via our career site. This position remains open until filled.