Engineering Operations Technician, DCC Communities

Amazon Web Services (AWS); Virginia; On-site; USD 68,000 - 153,000; Full time

Job summary

Join a forward-thinking company as an Engineering Operations Technician, where you will play a vital role in maintaining the reliability of mission-critical data center infrastructure. This position offers an exciting opportunity to work with cutting-edge technology and collaborate with diverse teams to ensure operational excellence. Your responsibilities will include monitoring and maintaining electrical and mechanical systems, performing preventive maintenance, and supporting various projects. If you are passionate about technology and thrive in a dynamic environment, this role could be your next big step in your career.

Qualifications

• 2+ years of experience in electrical, mechanical, HVAC, or fire systems.
• Technical training in a mission-critical environment.

Responsibilities

• Conduct daily building rounds to monitor critical equipment.
• Perform preventive maintenance and troubleshooting of data center systems.

Skills

Electrical Systems

Mechanical Systems

HVAC Systems

Fire Safety Systems

Microsoft Office

Education

High School Diploma

Associates Degree

Bachelor's Degree

Job description

Engineering Operations Technician, DCC Communities

Join to apply for the Engineering Operations Technician, DCC Communities role at Amazon Web Services (AWS)

Job Description

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders supporting the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates critical infrastructure systems to ensure readiness against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian, you will work in some of the most sophisticated, safe, and secure data centers globally. Our Engineering Operations Technicians (EOTs) help maintain this by testing and implementing new technology and work practices to meet market demands.

Key Responsibilities

• Conduct daily building rounds to monitor electrical, mechanical, and fire/life safety equipment, ensuring 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack-level events within internal SLAs.
• Perform rack installs and decommissioning within SLA.
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Write technical documentation to support change management programs.
• Manage daily work requests from initiation to resolution and execute projects from conception to completion.
• Support on-site contractors, subcontractors, and vendors, ensuring compliance with practices, procedures, and legislation.
• Work shifts up to 12 hours, possibly rotating, and support multiple locations as needed.

Physical Requirements

• Ability to work in conditions involving lifting up to 39 pounds independently and participating in group lifts for heavier loads.
• Maintain balance and perform construction tasks on ladders.
• Perform various physical activities including walking, reaching, stooping, crawling, climbing, twisting, bending, grasping, carrying, pushing, and pulling.
• Work environment may require ear protection.

Work Environment & Responsibilities

This role involves hands-on electrical and mechanical maintenance and troubleshooting of mission-critical data center equipment, including generators, switchgear, UPS units, cooling systems, water systems, and fire safety equipment. You will report to a Data Center Facility Manager and work closely with various teams to maintain operational excellence.

About The Team

Our team owns the design, planning, delivery, and operation of AWS’s global infrastructure, supporting all data centers and essential equipment to ensure continuous service. We work on challenging problems and value diverse experiences, fostering an inclusive culture that encourages innovation and growth.

Qualifications

Basic Qualifications

• Technical training or 2+ years of electrical, mechanical, HVAC, or fire system experience in a mission-critical environment or relevant industry.
• 2+ years of experience with Microsoft Office (Excel, Word, PowerPoint).
• High school diploma or equivalent.

Preferred Qualifications

• 4+ years of Data Center Engineering experience.
• Associates or Bachelor’s Degree.

Additional Information

Amazon is an equal opportunity employer. Accommodation requests during the application process can be made via this link. Compensation varies by location, with a range from $68,300 to $152,700 annually, depending on factors like experience and market. Other benefits and total compensation details are available on our website.