Engineering Operations Technician, DCC Communities

Amazon Web Services (AWS); Sully Square (VA); On-site; USD 68,000 - 153,000; Full time

Job summary

Join an innovative team at a leading cloud computing provider, where you will play a crucial role in maintaining the infrastructure of mission-critical data centers. As an Engineering Operations Technician, you will ensure the reliability of electrical and mechanical systems, conduct preventive maintenance, and troubleshoot issues to support seamless operations. This dynamic position offers opportunities for professional growth in a collaborative environment that values diversity and inclusion. If you are passionate about technology and infrastructure, this role is perfect for you!

Qualifications

• 2+ years of experience in electrical, mechanical, HVAC, or fire systems.
• Technical training or equivalent experience in mission-critical infrastructure.

Responsibilities

• Monitor electrical, mechanical, and fire/life safety equipment.
• Conduct preventive maintenance and troubleshooting of data center equipment.
• Support compliance with practices and procedures for on-site contractors.

Skills

Electrical Maintenance

Mechanical Maintenance

HVAC Systems

Fire Safety Systems

Troubleshooting

Education

High School Diploma

Associates Degree

Bachelor's Degree

Tools

Microsoft Office

Job description

Engineering Operations Technician, DCC Communities

Join to apply for the Engineering Operations Technician, DCC Communities role at Amazon Web Services (AWS)

Job Overview

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders supporting the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates critical infrastructure systems to ensure they are prepared for any situation.

About AWS

AWS has the world’s largest cloud computing portfolio. As an Amazonian, you will work in some of the most sophisticated, safe, and secure data centers. Our Engineering Operations Technicians (EOTs) help maintain these facilities by testing and implementing new technology and work practices to meet market demands.

Key Responsibilities

1. Perform daily building rounds to monitor electrical, mechanical, and fire/life safety equipment ensuring 24/7 reliability
2. Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
3. Assist in troubleshooting facility and rack-level events within SLAs
4. Perform rack installs and decommissioning within SLAs
5. Conduct preventive maintenance, troubleshooting, root cause analysis, and repairs of electrical and mechanical equipment
6. Support change management with technical documentation
7. Manage daily work requests from initiation to resolution and execute projects from start to finish
8. Support on-site contractors, ensuring compliance with practices, procedures, and legislation
9. Work schedule may include up to 12-hour shifts, rotation, and on-call duties
10. Support multiple locations/sites as needed

Physical Requirements

• Ability to work in conditions requiring reasonable accommodations
• Lift and move up to 39 pounds regularly
• Participate in group lifts for over 40 pounds
• Maintain balance and perform tasks on ladders
• Perform various physical activities including walking, reaching, stooping, kneeling, climbing, and handling objects
• Use provided ear protection in noisy environments

A Day in the Life

This role involves hands-on electrical and mechanical maintenance and troubleshooting of mission-critical data center equipment, reporting to the Facility Manager. Equipment includes generators, electrical systems, cooling units, fire safety systems, and more.

About the Team

AWS Infrastructure Services manages the design, delivery, and operation of AWS global infrastructure, supporting data centers and ensuring continuous service availability. The team is diverse, collaborative, and committed to safety, security, and innovation.

Why Join AWS?

We pioneer cloud computing, trust from startups to Fortune 500 companies, and foster a culture of inclusion, learning, and growth. We value diverse experiences and are committed to supporting our employees’ career development and work-life balance.

Basic Qualifications

• Technical training or 2+ years of electrical, mechanical, HVAC, or fire system experience in mission-critical infrastructure
• 2+ years of experience with Microsoft Office (Excel, Word, PowerPoint)
• High school diploma or equivalent

Preferred Qualifications

• 4+ years of Data Center Engineering experience
• Associates or Bachelor’s Degree

We are an equal opportunity employer and support accommodations for applicants with disabilities. Compensation varies based on location and experience, with a range from $68,300 to $152,700 annually. For more details, visit our benefits page.