Engineering Operations Coordinator

Westgate Resorts; Gatlinburg (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with company match

Daily Pay

Tuition assistance

Employee assistance program

Scholarship program

Job summary

Westgate Smoky Mountain Resort & Spa in Gatlinburg, TN seeks an Engineering Administrative Assistant to support Engineering and Maintenance teams with scheduling, documentation, and payroll review. The role requires attention to detail, strong organization, and professional communication.

You will coordinate with technicians, manage vendor interactions, and support onboarding while ensuring compliance and accurate record keeping. A background check will be conducted.

Qualifications

• 1–2 years of administrative experience in a professional setting.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
• Familiarity with facilities management, maintenance, or construction industry is a plus.
• High school diploma or GED is required.
• Excellent organizational and time management skills with the ability to handle multiple tasks.
• Strong written and verbal communication; able to prepare professional documents.

Responsibilities

• Provide administrative support to Engineering and Maintenance teams: scheduling, meetings, and document prep.
• Serve as a key point of contact for field technicians, offering admin and system support.
• Process and maintain records of purchase orders, departmental checkbooks, and receipts for audits.
• Review financial documents (Profit & Loss) and track payroll submissions for accuracy.
• Manage data entry and reporting using systems like Medallia and HotSOS for decision support.
• Provide direct support to the Director of Engineering, including calendar management and presentations.
• Assist with onboarding new hires: training schedules, system access, and required docs.
• Coordinate with vendors and internal departments to resolve issues and ensure smooth projects.
• Build strong professional relationships to ensure compliance and collaboration.
• Represent the company professionally in all communications and interactions.

Skills

Microsoft Office

Administrative Support

Scheduling

Communication

Education

High School Diploma

GED

Tools

Medallia

HotSOS

Job description

Westgate Smoky Mountain Resort & Spa in Gatlinburg, TN seeks an Engineering Administrative Assistant to support Engineering and Maintenance teams with scheduling, documentation, and payroll review. The role requires attention to detail, strong organization, and professional communication.

You will coordinate with technicians, manage vendor interactions, and support onboarding while ensuring compliance and accurate record keeping. A background check will be conducted.