Engineering Operation Technician, Data Center Engineering Operations

Amazon; Fallsington (Bucks County); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

Amazon Inc. in the United States is seeking a Data Center Engineering Technician to be on the front line of mission-critical facilities. You will inspect, operate, and troubleshoot electrical, mechanical, and cooling systems to sustain near 100% uptime across data centers.

This role involves travel between sites, 12-hour shifts, safety compliance, and collaboration with facility managers, engineers, and vendors to keep infrastructure and liquid cooling systems running smoothly.

Qualifications

• Experience in data center facility operations.
• Willingness to work 12-hour shift schedules.
• Willingness to travel between data center locations.

Responsabilités

• Daily building rounds to monitor electrical, mechanical, fire/life safety, and cooling equipment for 24/7 reliability.
• Monitor and operate mission critical liquid cooling infrastructure.
• Conduct glycol concentration testing and adjustments.
• Operate and maintain water distribution systems including water chemistry, pumps and piping networks.
• Perform maintenance, troubleshooting, root cause analysis, and repair of liquid cooling systems.
• Produce technical writing to support change management programs.
• Manage daily work requests and drive projects from conception to completion.
• Provide on-site support of contractors, sub-contractors and vendors ensuring compliance with practices and local legislation.

Description du poste

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand‑by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.

We are seeking experienced Engineering Operations Technicians to join our data center operations team, specifically focusing on liquid cooling infrastructure and water distribution systems. This role is vital in maintaining the continuous operation of our advanced cooling systems that support critical data center operations.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

Key job responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, fire/life safety, and cooling equipment to ensure 24/7 reliability and availability
• Monitor and operate mission critical liquid cooling infrastructure
• Conduct glycol concentration testing and adjustments
• Operate and maintain water distribution systems, including water chemistry, pumps and piping networks
• Perform maintenance, troubleshooting, root cause analysis, and repair of liquid cooling systems
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts are usually 12-hours and may rotate on a predefined day, mid, or night schedule. Some locations have on-call rotations. Must be flexible on work schedule and willing to work holidays and weekends, as needed
• Role may support more than one location/site.

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Physical Requirements:

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

Essential Requirements:

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

A day in the life

This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.