Engineering Operation Technician

Amazon Web Services (AWS); Scottsdale (AZ); On-site; USD 44,083 - 78,523; Full time

Benefits offered by this job

EAP

Mental Health Support

Medical Advice Line

401(k) matching

Full benefits package

Job summary

Amazon Data Services, Inc. is seeking a Data Center Engineering Technician in Scottsdale, AZ to maintain and troubleshoot mission-critical infrastructure, including generators, switchgear, UPS, PDUs, cooling systems, and fire/life safety equipment.

The role involves 12-hour shifts, on-site work, and potential travel between facilities. You will perform rounds, monitor BMS/EPMS, assist in incident resolution, and support change management while ensuring high uptime and safety across data center

Qualifications

• 1+ years of electrical facilities maintenance experience.
• 1+ years of mechanical facilities maintenance experience.
• 1+ years of Microsoft Office products experience.

Responsibilities

• Daily rounds to monitor electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Troubleshoot facility and rack-level events within SLA.
• Perform rack installs and decommissioning within SLA.
• Perform preventive maintenance and repair of electrical and mechanical equipment.
• Prepare technical documentation for change management.

Skills

Electrical facilities maintenance

Mechanical facilities maintenance

Microsoft Office

Education

Associate's degree or technical degree in related field

Tools

Industrial control systems

Job description

Job Summary

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you will maintain the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences and contribute to maintaining an extraordinary 99.999% uptime.

Engineering Technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. You will maintain, operate, and troubleshoot Data Center Operation’s Mission Critical Facilities, which includes stand‑by diesel generators and related fuel systems, three‑phase electrical systems such as switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

Key Job Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location/site

Physical Requirements

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

Essential Requirements

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility

Basic Qualifications

• 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities maintenance experience
• 1+ years of Microsoft Office products and applications experience
• Work flexible schedule including weekends, nights, and holidays

Preferred Qualifications

• 2+ years of data center engineering experience
• Experience reading and writing procedures, technical documents, and engineering drawings
• Associate's degree in related field, or technical degree in related field

Additional Information

Amazon does not sponsor for immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role.

Lump sum stipend will be provided to eligible candidates who relocate for this position.

Your day includes hands‑on preventative maintenance (PM) and troubleshooting of mission‑critical data center facility equipment, reporting to a site’s Data Center Facility Manager (FM). Additional support equipment includes fire/life safety equipment, building automation systems, and general facilities equipment.

Benefits

Starting pay ranges from 32.00–57.00 USD hourly in Scottsdale, AZ. Final starting pay will be based on factors including experience, qualifications, and location. You will also receive EAP, Mental Health Support, Medical Advice Line, 401(k) matching, and a full benefits package.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Data Services, Inc.