Engineering Operation Technician

Amazon Web Services (AWS)

Sparks (NV)

On-site

USD 44,083 - 78,523

Full time

14 days+

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Benefits offered by this job

EAP

Mental Health Support

Medical Advice Line

401(k) matching

Relocation stipend

Job summary

Amazon Data Services, Inc. in Sparks, NV is seeking a Data Center Engineering Technician to help maintain mission-critical electrical and mechanical systems, ensuring high-availability and uptime.

You will perform rounds, monitor BMS/EPMS, assist with rack installs, perform PM and repairs, and work with contractors on-site. This role requires travel to multiple sites as needed and a flexible, sometimes long shifts schedule. The position offers relocation support and comprehensive benefits.

Qualifications

1+ years of electrical or mechanical experience.
1+ years’ experience with Microsoft Office products.
Ability to work on a flexible schedule including days, nights, and/or weekends.

Responsibilities

Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
Assist in troubleshooting facility and rack-level events within internal SLA.
Perform rack installs and rack decommissioning within internal SLA.
Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
Technical writing to support change management program.
Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
Role may support more than one location/site.

Skills

Electrical experience

Mechanical experience

Microsoft Office

Education

Associate or higher education in related field

Job description

Description

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot Data Center Operations Mission Critical Facilities, which includes stand‑by diesel generators and related fuel systems, as well as three‑phase electrical systems such as switch gear, UPSs, PDUs, wet‑cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: Amazon does not sponsor visa for immigration, including for H‑1B, TN, and other non‑immigrant visas, for this role.

NOTE: A lump‑sum stipend will be provided to eligible candidates who relocate for this position.

Key Job Responsibilities

Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA)
Perform rack installs and rack decommissioning within internal SLA
Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
Technical writing to support change management program
Monitor daily work requests and manage to resolution, and execute projects from conception to completion
On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
Role may support more than one location/site

Physical Requirements

Regularly lift and/or move up to 39 pounds independently
Participate in group lifts for 40+ pounds
Maintain balance and perform construction tasks while on a ladder
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
Work in an environment requiring provided ear protection

Essential Requirements

Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Basic Qualifications

1+ years of electrical or mechanical experience
1+ years’ experience with Microsoft Office products
Ability to work on a flexible schedule including days, nights, and/or weekends

Preferred Qualifications

2+ years of data center engineering experience
Technical (Military/Trade School) training
Associate or higher education in related field

Equal Employment Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Benefits

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, NV, Sparks – 32.00 – 57.00 USD hourly