Engineering Manager, WMS

Stord; Atlanta (GA); On-site; USD 180,000 - 230,000; Full time

Job summary

Stord is seeking a hands-on Engineering Manager to lead two WMS engineering teams responsible for live fulfillment operations. You will own people management, set cadence for delivery, and drive platform enhancements with a strong focus on reliability and production readiness.

You’ll collaborate with product and other WMS managers to align priorities, translate business needs into technical work, and guide teams through incidents and root‑cause analysis.

Qualifications

• Must have direct experience managing engineers: hiring, performance reviews, feedback, and career development.
• Able to run one or two Scrum teams with predictable delivery cadence and clear progress reporting.
• Strong production mindset with focus on reliability, monitoring, and incident handling.

Responsibilities

• Own the complete people management lifecycle for two engineering teams, including hiring, 1:1s, performance management, and career development.
• Set sprint goals and delivery commitments for both teams and maintain a consistent cadence.
• Run team ceremonies (planning, retros, standups) to foster trust and team health while delivering on platform improvements.

Skills

Engineering fundamentals

People management

Delivery ownership

Ambiguity management

Production mindset

AI-assisted development

Tools

Elixir

Job description

Stord is a cloud‑based supply chain platform that empowers brands to compete and grow through end‑to‑end logistics solutions. We process over $10B in commerce annually across Order Management (OMS), Warehouse Management (WMS), Transportation Management (TMS), Consumer Experience, and Demand Planning.

Why This Role

• You’ll manage engineering on the system that runs Stord’s live fulfillment operations, where reliability and correctness matter every single day.
• The platform work underway in WMS is directly tied to Stord’s growth trajectory, and you’ll have real influence over how it gets built.
• You’ll own two full engineering teams from day one, with real scope and real technical decisions, not a coordination role sitting on top of someone else’s teams.
• We use Elixir as our preferred stack, giving you the chance to build deep expertise in a language built for exactly this kind of real‑time, high‑throughput system.

What You’ll Do

Team Delivery & People Leadership

• Own the complete people management lifecycle for two engineering teams: hiring, 1:1s, performance management, and career development.
• Set sprint goals and delivery commitments for both teams, and hold them to a consistent, predictable cadence.
• Run team ceremonies (planning, retros, standups) in a way that builds trust and team health, not just tracks tickets.

Platform Enhancement

• Drive your teams’ contribution to ongoing platform enhancement initiatives within WMS.
• Translate business priorities into concrete team goals and technical work breakdown.
• Partner with product and other WMS engineering managers to sequence enhancement work against ongoing platform needs.

Operational Excellence & Reliability

• Own the reliability of the systems your teams maintain, as WMS runs live fulfillment operations with no room for silent failure.
• Build a production mindset on your teams: monitoring, failure modes, and operational readiness as part of the design process, not an afterthought.
• Lead your teams through incidents in your area of ownership, from response through root‑cause resolution.

Cross‑Team Alignment

• Partner with peer WMS engineering managers to align priorities, standards, and technical approach across teams.
• Represent your teams in WMS‑wide planning and roadmap discussions.
• Keep your teams’ work coordinated with the rest of the WMS platform so priorities don’t drift out of sync.

What We’re Looking For

• Strong engineering fundamentals. You have a real technical background and can engage credibly in design discussions, code review, and architecture decisions with your teams, not just process and delivery.
• People management fundamentals. You’ve managed engineers directly: hiring, performance reviews, feedback, and career development, not just project coordination.
• Delivery ownership. You can run a scrum team (or two) through predictable, consistent delivery cycles and communicate progress, risk, and blockers clearly to leadership.
• Comfort with ambiguity. You can set clear direction for your teams even when priorities or requirements shift, without needing everything spelled out before you act.
• Production mindset. You think about reliability, monitoring, and failure modes as core parts of how your teams build, especially for systems running live operations.

Required Soft Skills

• Ownership & Accountability: You own outcomes, not just activities. When your team ships, you take pride. When something breaks, you take responsibility and fix the system.
• Strong Communication: You communicate clearly with engineers, PMs, and executives. You translate technical complexity into business language and vice versa.
• Delegation & Multiplication: You scale through people, not heroics. You have a history of developing team members and multiplying impact through others.
• Navigating Ambiguity: You set direction when requirements evolve. You build alignment across teams and functions without formal authority.
• Balanced Judgment: You balance innovation with pragmatic delivery constraints. You know when to push for quality and when to ship.
• Directed AI‑Assisted Development: You understand how AI coding tools work as a productivity multiplier and can guide your team’s adoption while maintaining quality and independent technical judgment.

Strongly Preferred

• Experience with Elixir or another functional, concurrency‑oriented language (Erlang, Scala, Clojure).
• Experience managing multiple engineering teams within a larger platform organization.
• Background in warehouse management, logistics, or another real‑time operational system.

Nice to Have

• Direct production experience with Elixir/OTP at scale.
• Experience managing teams building meaningful enhancements into an existing, live system rather than greenfield work.
• Familiarity with warehouse operations concepts (picking, packing, inventory, labor allocation).

What Success Looks Like

• 30 days: You’ve built working relationships with both of your teams, understand the current state of ongoing platform work, and have a clear read on near‑term delivery risk.
• 90 days: Both teams are delivering on a predictable cadence, and you’ve established clear priorities and ownership within your scope.
• 6 months: Your teams have shipped measurable progress on their platform roadmap, and you’re recognized as a reliable, steady hand within WMS engineering leadership.

About Stord

Stord is a cloud‑based supply chain platform that enables brands to compete and grow through end‑to‑end logistics solutions. We process over $10B in commerce annually and operate across Order Management (OMS), Warehouse Management (WMS), Transportation Management (TMS), Consumer Experience, and Demand Planning. We are backed by leading investors and are rapidly scaling our engineering organization to match our ambitions.