Engineering Manager, Rider Verticals

United States Digital Space LLC; San Francisco (CA); Hybrid; USD 176,000 - 220,000; Full time

Benefits offered by this job

Great medical, dental, and vision

Mental health benefits

Family building benefits

401(k) with company match

Paid time off (holidays + PTO)

Parental leave

Job summary

United States Digital Space LLC is seeking an Engineering Manager for the Rider vertical to lead cross-functional teams and own the roadmap from concept to delivery. This role emphasizes technical leadership, collaboration with product, design, data scientists, and operations to ship new products and improve rideshare experiences.

The position focuses on architecture, observability, and engineering excellence while building a healthy, high-performing team in a hybrid in-office setting in San

Qualifications

• BS/MS or equivalent in Computer Engineering, CS, or related field.
• 5+ years software engineering with technical leadership.
• 3+ years people management.
• Experience launching consumer-facing products.
• Experience launching 0 to 1 products is a plus.
• Experience managing diverse engineering roles (server and mobile).
• Excellent communication to technical and non-technical stakeholders.
• Collaborative, low-ego, cross-functional mindset.

Responsibilities

• Drive team execution, resolve bottlenecks and trade-offs.
• Partner with Product, Design, Marketing, Science, Analytics to shape direction.
• Translate goals into actionable projects and manage cross-team dependencies.
• Maintain observability, reliability, and on-call processes.
• Ensure architectural reviews and debt management.
• Foster team health and refine processes.
• Develop team members by setting expectations and feedback.
• Build relationships across teams to share learnings and standards.
• Participate in interviews and broader company community.

Skills

Communication skills

Cross-functional collaboration

Leadership

Education

BS/MS in Computer Engineering/CS or related field

Job description

At the company, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

The company is looking for an Engineering Manager from across multiple disciplines. We are growing our team with people who want to build, improve, and incorporate technologies that make the lives of our community more enriched. As an Engineering Manager at the company, you\'ll collaborate with other teams and orgs, product managers, designers, data scientists, analysts, and operations on technology that empowers us to iterate quickly, while focusing on delighting our passengers and drivers.

The Rider organization is focused on building a seamless, best-in-class rideshare experience for riders. From the foundational functionality of requesting a ride to the tailored interactions with specific verticals like your flight, we sweat the small stuff to help make the company the best transportation solution. As an Engineering Manager on the Rider vertical team, you will act as a critical technical leader, taking holistic ownership of supporting current projects and delivering new products from 0 to 1. This includes developing complex systems, defining strategic roadmaps, driving cross-functional alignment, and ensuring engineering excellence to improve the rideshare experience.

Responsibilities:

• Drive team execution, proactively resolve bottlenecks and make decisive trade-offs.
• Partner with cross-functional teams (Product, Design, Marketing, Science, and Analytics) to define the team\'s strategic direction.
• Translate high-level business goals into actionable projects. Own a team roadmap from conception to delivery, managing cross-team dependencies and mitigating risks.
• Maintain operational excellence through contributing to best practices for observability, reliability, and on-call processes.
• Ensure technical excellence through architecture reviews, tech debt management, and engineering guidance.
• Maintain team health by creating and refining team processes, fostering a supportive team culture, and managing resourcing.
• Develop team member careers by matching them with opportunities, setting clear expectations, and providing timely feedback.
• Build relationships across engineering teams to share learnings, align on standards, and identify collaboration opportunities.
• Serve as a dependable, high-bar interviewer and active participant in the company’s broader community.

Experience:

• BS/MS or equivalent in Computer Engineering, Computer Science, or a related field, or equivalent practical experience.
• 5+ years of software engineering industry experience with technical leadership.
• 3+ years of experience with people management.
• Experience launching consumer facing products
• Experience working on a growth-focused team/org and having experience launching 0 to 1 products is a plus.
• Experience managing a diverse set of engineering roles, such as server and mobile
• Excellent communication skills and ability to communicate complex technical trade-offs effectively to both technical and non-technical stakeholders.
• Ability to work with a low-ego, highly collaborative, and cross-functional mindset while actively lifting up the team.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly the company credits and complimentary the company Pink membership

The company is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

The company highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. The company considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks the company offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $176,000 - $220,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.