Engineering Manager - Integrations

Mark43; Manchester (NH); Hybrid; USD 101,000 - 142,000; Full time

Benefits offered by this job

28 days holiday

Private medical, dental, and vision

Parental leave

Pension

Home office equipment allowance

Job summary

Mark43 is hiring an Engineering Manager to lead integrations between the core platform and third-party systems, blending people leadership with delivery management. The role is hybrid, with at least three days per week in our Manchester office, and requires 6+ years of software engineering experience including backend and distributed systems.

You'll work closely with Product and Engineering to define APIs, data pipelines, and messaging layers, while mentoring engineers and ensuring reliability

Qualifications

• 6+ years of professional software engineering experience with backend design, distributed systems, and system integrations.
• Demonstrated technical leadership on complex engineering projects, including architecture reviews and mentoring.
• Strong hands-on experience with APIs, webhooks, asynchronous messaging, data pipelines, and stack tech like Java, TypeScript/JavaScript, REST, SQL/MySQL, cloud-native systems.
• Experience leading engineers with technical direction, coaching, project leadership, and people management.

Responsibilities

• Lead integrations between Mark43's core platform and third-party systems; shape architecture and delivery.
• Balance people leadership with delivery timelines for mission-critical integrations.
• Review designs and code; mentor engineers and tackle high-risk distributed-systems work.
• Collaborate with Product and Engineering to define APIs, data pipelines, and messaging layers.
• Stay hands-on with architecture, reviews, prototyping, debugging, and complex implementation work.
• Improve reliability, scalability, security, observability, and operational readiness of distributed systems.
• Define API contracts and integration patterns with stakeholders and partner teams.
• Foster an inclusive team environment and support engineers' career growth.

Skills

Backend design

Technical leadership

APIs & messaging

People management

Job description

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43is a public safety technology company trusted by over 200 police forces worldwide. We buildAWScloud-native softwarethatpolice forces and emergency services rely on in their most critical moments, from managing custody records to dispatching officers in the field.

We'repartof a 400-person global company, but the UK teamoperateswith startup energy: small enough that your work is visible, big enough thatyou'rebackedby serious investment.

We'rehiring an Engineering Manager to provide hands‑on technical leadership for the team building integrations that make our platform work seamlessly with the systems public safety agencies depend on.

What You’ll Do

We are seeking an Engineering Manager - Integrations who will serve as the technical leader for the engineers responsible for integrations between Mark43's core platform and mission-critical third-party systems.You'llcombinepeopleleadership withmanaging delivery timelines of business-critical integrations. Shaping architecture, leading complex implementation work, reviewing designs and code, and helping the team solve difficultdistributed-systemsproblems.You'llpartner closely with Product, Engineering, andother technical teams to turn customer and operational needs into reliable APIs, data pipelines, and messaging layers. This is a hybrid rolerequiring at least three days per week in our Manchester officeto supportstrong teamcollaboration.

• Coordination and collaboration with the US-based counterpart to ensure alignment with technology and business goals.

• Making and guiding architecture decisions across REST APIs, message queues, data pipelines, webhooks, and event-driven workflows.

• Lead the design and delivery of complex, high-impact integrations from discovery through production, breaking ambiguous problems into clear technical approaches and executable plans.

• Stay hands-on through design reviews, code reviews, prototyping, debugging, and targeted implementation work, especially on the team's most complex or high-risk problems.

• Drive technical excellence in reliability, scalability, security, performance, error handling, testing, observability, and operational readiness for mission-critical distributed systems.

• Partner closely with Product, Engineering, customers, and partner technical teams to define API contracts, integration patterns, technical trade-offs, and sequencing for roadmap work.

• Mentor engineers through technical coaching, pairing, feedback, and thoughtful delegation, helping them grow their judgement and take on increasingly complex ownership.

• Manage and support the engineers on the team through regular 1:1s, clear expectations, feedback, career development, and a healthy, inclusive team environment.

What You’ll Need

• 6+ years of professional software engineering experience, withsignificant experiencedesigning and operating backend services, distributed systems, and system integrations.

• Demonstrated technical leadership on complex engineering projects, including architecture, design reviews, implementation strategy, and mentoring other engineers.

• Strong hands-on experience with APIs, webhooks, asynchronous messaging, data pipelines, and technologies relevant to our stack such as Java, TypeScript/JavaScript, RESTful services, SQL/MySQL, and cloud-native systems.

• Experience leading engineers through a mix of technical direction, coaching, project leadership, and people management, with the judgement to know when to guide, delegate, or step in directly.

Nice to Have

• Prior experience in public safety, government software, or regulateddomains.

• Familiarity with CI/CD pipelines, observability tooling, and cloud-nativepractices.

What We Offer

• 28 daysholidayplus UK bank holidays

• Private medical, dental, and vision insurancethrough AXA Health and BUPA, fully paid for you and your dependents

• 18 weekspaid parental leavefor primary caregiversplus a ramp-backprogramme

• Income protection(75% of salary) anddeath in servicecover (4x salary), fully paid

• Pensionthrough Nest with 3% employer contribution

• Gym reimbursementfor you and your partner

• Equipment allowanceto set up your home office

• AI toolingincluding Claude Code Enterpriselicences

• Spring Health membershipwith therapy sessions and mental wellness tools, fully covered

• Company performance-based bonus

• Paid sabbatical of one month at your five-year anniversary

• Biannual hackathons, learning budget, and a team that genuinely invests in your growth

What We Value

• Humility. You know the best ideas win, no matter where they come from. You ask questions before makingassumptionsandyou'reas happy being wrong as being right, because either way, the teamgets toa better answer.

• Inclusivity. You respectexpertisein all its forms and actively seek out perspectives different from your own. You make space for others and assume good intent.

• Excellence. You care deeply about technical quality in the systems you build, the designs you review, and the decisions you make. Youseta high bar,leadby example, and help engineers develop the judgement to meet it independently.

• Diligence. You take ownership, mind the details, and understand that the software this team buildsisused in moments that genuinely matter. You stay close to the technical details, surface risks early, and make sure the team delivers responsibly without cutting corners.

Location

This role is based at our Central Manchester office and follows a hybrid work model.

Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment visaat this time.

This role may require you to complete Non-Police Personnel Vetting (NPPV) security clearance up to level 3.

Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email [e-mail] requesting the accommodation.