Engineering Manager, Growth Expansion

United States Digital Space LLC; New York (NY); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Great benefits

Wellness program

Company retreats

Casual environment

Job summary

United States Digital Space LLC in New York is seeking an Engineering Manager to lead a growing group of software engineers. You will act as a player-coach, balance hands-on coding with strategic oversight, and mentor staff to deliver high-impact features for customers.

You will set priorities, coordinate with product and design, and drive the team’s roadmap while fostering an inclusive, collaborative culture and technical excellence.

Qualifications

• 7+ years of experience as a software engineer working on production web applications.
• 1+ year of experience managing a team of engineers.
• Strong communication skills with ability to grasp and explain complex concepts.
• High levels of empathy and interpersonal skills.
• Solid understanding of core web development technologies and distributed systems.

Responsibilities

• Lead a team of software engineers as a player-coach, coordinating projects and priorities.
• Mentor engineers to grow technical skills and foster excellence.
• Drive sound technical decision-making and cross-team collaboration.
• Grow and retain a high-performing engineering team.
• Define and execute the team's long-term strategy and quarterly roadmap.
• Collaborate with Engineers, Design and Product Managers to plan and ship features.
• Promote empathy and user-focused workflow improvements.

Skills

Software engineering leadership

Team management

Communication

Empathy

Web development fundamentals

Tools

Golang

Ruby on Rails

Javascript

MySQL

Kafka

AWS

Git

Memcached

Redis

ElasticSearch

Docker

Terraform

Kubernetes

CircleCI

Datadog

Job description

At the company, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.

We're united by shared goals and shared motivations at the company. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you'll fit right in.

Who You Are

Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans.

As an Engineering Manager at the company, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams.

What You Will Work On

The Growth Expansion team focuses on driving revenue from the existing customer base by delivering appropriate products, features, and upgrade paths directly within the product as customer needs evolve. This involves setting up the signals that indicate moments when a customer is changing and translating those signals into nudges that customers can engage with, as well as building out the upsell and cross sell motions within the product so customers can self service their product changes.

• Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features
• Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them
• Communicate and coordinate with other teams (inside and outside of engineering) to understand the requirements and opportunities for improvement
• Mentor engineers to help them grow their technical skills by fostering a culture of technical excellence, innovation and continuous learning
• Provide guidance, both technical and non-technical, to direct reports
• Attract, hire, develop, and retain a high-performing team of engineers
• Help drive sound technical decision-making and lead technical conversations with other teams across the company
• Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient
• Perform other related duties as assigned

How You Will Do Your Work

As an Engineering Manager, *how* results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what's in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: "Everything should be made as simple as possible, but no simpler."

Qualifications

• 7+ years of experience as a software engineer working on production web applications
• Minimum of 1 year of experience managing a team of engineers
• Demonstrable experience prioritizing, crafting, and achieving plans
• Strong communication skills with ability to grasp and explain complex concepts to both technical and non-technical people
• High levels of empathy and interpersonal skills
• Solid understanding of core web development technologies. i.e. Data structures, data stores, algorithms, distributed systems and common patterns around these frameworks

Technologies Used

• Golang, Ruby on Rails, Javascript, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog