Engineering Manager, Forward-Deployed AI & Ops

Wmg; Ontario (CA); On-site; USD 150,000 - 180,000; Full time

Job summary

Warner Music Group is seeking an Engineering Manager for the Forward Deployed Engineering team. You will lead embedded engineers, own intake and orchestration, and drive AI-enabled optimization across enterprise platforms.

The role requires balancing technical judgment with organizational empathy, coaching engineers, and partnering with data, product, and business sponsors to deliver measurable outcomes. This position is based in a global music company environment.

Qualifications

• 7+ years of software engineering, including 2+ years in people management.
• Experience leading embedded teams in Forward Deployed Engineering or matrixed settings.
• Defined, scaled operating playbooks for intake, routing, and reusable delivery models.
• Ability to translate business requests into clear technical requirements for tech teams.
• Familiarity with modern LLM ecosystems and cloud data platforms.
• Excellent written and verbal communication; comfortable with non-technical stakeholders.
• Music/entertainment industry experience is a plus.

Responsibilities

• Build, coach, and manage a high-performing FDE team across lines of business.
• Define and maintain the FDE operating playbook, intake standards, and routing rules.
• Turn ambiguous processes into clear, repeatable frameworks used by sponsors.
• Align engineers, product owners, sponsors, and executives on standards and roadmaps.
• Champion reusable assets and developer tooling and maintain ownership paths.
• Set the technical bar for AI optimization across enterprise frameworks.
• Own end-to-end governance including security, cost telemetry, and lifecycle management.
• Translate operational pain points into technical requirements and provide leadership visibility.
• Define success metrics and run the operating rhythm for intake and outcomes.

Skills

Software engineering

Solution architecture

Data engineering

AI/ML delivery

Engineering leadership

Communication

Vendor management

Cross-functional collaboration

Education

Bachelor's degree in a related field

Tools

Databricks

Gemini Enterprise

Claude

Cursor

Job description

Warner Music Group is seeking an Engineering Manager for the Forward Deployed Engineering team. You will lead embedded engineers, own intake and orchestration, and drive AI-enabled optimization across enterprise platforms.

The role requires balancing technical judgment with organizational empathy, coaching engineers, and partnering with data, product, and business sponsors to deliver measurable outcomes. This position is based in a global music company environment.