Engineering Manager, FDE Agentic Platform

United States Digital Space LLC; United States; Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Health benefits

Paid vacation (6 weeks)

Learning stipend

Home office stipend

Office lunch program

Job summary

United States Digital Space LLC is seeking an Engineering Manager to lead our Deployment Engineering team in North America. This is a hands-on, fast-paced leadership role balancing technical excellence with team mentorship and delivering agentic AI solutions at scale for enterprise customers.

You’ll collaborate with Product, Engineering and Sales to shape delivery, mentor engineers, and drive continuous improvement while solving complex problems in finance, healthcare, and telecommunications.

Qualifications

• 8+ years in software engineering.
• 2+ years leading software teams.
• Experience deploying enterprise software at scale.
• Strong communication for technical and business audiences.
• Proactive, autonomous problem-solver.

Responsibilities

• Lead Forward Deployed Engineers building agentic solutions.
• Own customer success from implementation to delivery.
• Collaborate with Product, Engineering and Sales to deliver AI to enterprises.
• Build relationships with technical stakeholders on the customer side.
• Drive continuous improvement and scalable deployment processes.
• Define processes to scale agent development across client environments.

Skills

Software engineering

Engineering management

Hands-on deployment

English communication

Stakeholder collaboration

Job description

Who are we?

the company is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.

We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. the company is a team of researchers, engineers, designers, and more, who are all passionate about their craft.

We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!

About the Role

We're looking for an Engineering Manager to lead our Deployment Engineering team in North America. This isn't a typical management role - we need someone who thrives in a fast-paced, high-growth environment and leads from the front: technically sharp, hands-on, and relentlessly focused on impact. You'll manage a team of Forward Deployed Engineers on the front lines of building agentic solutions with the company's North platform, balancing technical excellence with the kind of team leadership that actually moves things forward. You'll be solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.

What You'll Do

• Lead and mentor a team of Forward Deployed Engineers focused on building agentic solutions with North in on-premises environments.
• Take ownership of customer success from technical implementation through delivery.
• Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises.
• Build relationships with technical stakeholders on the customer end.
• Foster a culture of continuous improvement and innovation, focusing on bringing agentic solutions to every step of the development process.
• Define and implement processes that scale agent development and deployment across multiple client environments

What We're Looking For

• 8+ years of experience in software engineering
• 2+ years of experience managing software engineering teams
• Experience managing engineers in a fast-paced, high-growth environment
• Hands-on experience building and deploying enterprise software at scale, with focus on agentic applications
• High agency - you don't wait for permission to solve problems
• A doer mentality - you dig in, get stuff done, and can execute in fast-paced environments
• Excellent communication skills in English, with ability to translate technical concepts for both technical and business audiences

Nice to Have's

• Experience with AI/ML infrastructure
• Background in enterprise security and compliance.

Full-Time Employees at the company enjoy these Perks:

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401K, Pension Scheme.
• 100% Parental Leave top-up for up to 6 months, for either parent.
• Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
• Education & learning stipend for conferences, courses, and coaching.
• 6 weeks of paid vacation (30 working days!)
• Budget for traveling to other offices if you are remote, plus an annual company offsite.

How and Where We Work:

• the company is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
• For those not near an office: a co-working benefit so you can work alongside others in your city.
• Everyone receives a $500 home office stipend to set up your workspace properly.

If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.