Engineering Manager - Customers (m/f/x)

commercetools; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

An innovative company is seeking an Engineering Manager to lead a dynamic team focused on enhancing customer experiences through cutting-edge technology. This role emphasizes mentorship, collaboration, and fostering a culture of growth and inclusion. You will be responsible for guiding engineers, improving processes, and championing technical vision while working closely with other leaders in a supportive environment. If you're passionate about coaching and driving results in a forward-thinking team, this opportunity is perfect for you. Join us in making a meaningful impact in the commerce industry!

Benefits

Competitive compensation package

Stock options

Workation opportunities

Learning & development budget

Flexible working hours

Inclusive workplace culture

Qualifications

• Experience managing software engineers in a distributed product team.
• Strong understanding of agile methodologies and best practices.

Responsibilities

• Lead the Customer's team through people and technical leadership.
• Ensure smooth delivery and remove blockers for the team.

Skills

People Management

Technical Leadership

Agile Methodologies

Backend Development

Communication Skills

Education

Bachelor's Degree in Computer Science

Master's Degree in Engineering

Tools

Java

Kotlin

Scala

Job description

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce.
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork.
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential.
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures.

The Opportunity:

We are seeking an Engineering Manager to lead our Customer's team through people and technical leadership with a dedication to mentorship, knowledge sharing, cultivating belonging, and collaboration. The Customer's team focuses on continuously enhancing commercetools’ customers through providing search capabilities for those entities and integrating them into our commerce workflows.

Your Mission:

• Responsible for the people and culture in your team:
  • You are vital for making your team a better place by growing your people and investing in your team’s health, motivation, career, culture, and team building.
  • You foster a culture of mutual constructive feedback and support in your team and that everyone feels safe to express their ideas and suggestions.
  • You conduct effective 1-1 meetings with your engineers.
• Responsible for the delivery and the processes of your team:
  • You are crucial for ensuring smooth delivery and removing blockers.
  • You seek process improvements collaboratively with your team and your Product Manager.
• Champion our tech vision and provide technical guidance to engineers.
• Collaborate with other Engineering Managers, Tech Leads, Agile Coaches, People Business Partners, Head of Engineering, and the CTO.

What you need to succeed:

• Multiple years of experience managing software engineers in a distributed product team.
• An engineering background, ideally in backend development on the JVM.
• Hands-on experience with coding, software architecture, and system design.
• Passion for growing, coaching, and mentoring your team.
• Strong understanding of agile methodologies, best practices, and tools.
• Excellent communication skills with an empathetic and reflective mindset.
• Fluent in written and spoken English.
• Commitment to knowledge sharing and continuous learning.

Nice to have:

• Experience with Java, Kotlin, or Scala backend development.
• Experience in the commerce industry.

We care about your growth and well-being:

• Competitive compensation package including salary, stock options, and benefits.
• Workation opportunities: up to 60 days per year in a different country.
• Learning & development budget with access to courses.
• Regular training sessions and resources.
• Flexible working hours based on outcomes.
• Inclusive, diverse workplace culture fostering growth and learning.

Come grow with us!

We value diversity and believe it makes us stronger. We are proud to be an equal opportunity workplace, committed to fair hiring practices regardless of background or identity.