Engineering Manager, Agents

Hightouch; San Francisco (CA); Remote; USD 220,000 - 400,000; Full time

Job summary

Hightouch is seeking an engineering leader to drive development on the Agentic Marketing Platform, enabling marketers to run programs end-to-end with fewer specialists. The role combines technical leadership and people management, guiding roadmap and feature delivery at scale in a fast-growing environment.

The position emphasizes building reliable systems, growing the team, and aligning product outcomes with business goals, all within a remote-first, globally distributed company.

Responsibilities

• Lead the team in roadmapping and executing significant features and products while upholding a high technical bar.
• Increase the pace of execution through leadership and technical expertise.
• Grow the team by recruiting, evaluating candidates, and building high-impact teammates.
• Improve reliability and incident management hygiene to reduce customer-impact incidents.
• Foster growth and engagement of team members to maintain momentum and motivation.
• Content Generation: help marketers create high-quality, on-brand content at scale using foundation models with context, brand guidelines, and historical campaign performance.
• Context Management: build systems to ingest, organize, and retrieve customer context so agents can reason effectively and stay grounded.
• Insights: build systems to generate actionable insights about campaigns, performance, and competitors and how to act on them.
• Orchestration: integrate with ad and lifecycle platforms to launch and manage campaigns reliably across channels.

Job description

About Hightouch

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

About Hightouch

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works. Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart. At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.

About The Role

We are looking for an engineering leader to work on our Agentic Marketing Platform, which allows marketers to run programs end-to-end rather than organize teams of specialists and agencies. The product has grown extremely quickly, and we’re continuing to invest aggressively in this area. There are a lot of exciting projects and challenges ahead, which also gives this role the potential to have significant impact.

Role

At Hightouch, our engineering leaders serve as both active technical voices and strong people managers. The key outcomes we are looking for from this role include:

• Product Development: Lead the team in roadmapping and executing successful development of significant features and products as required to drive the business forward. Uphold a high technical bar, while making pragmatic tradeoffs
• Pace: Through a combination of leadership and technical expertise, improve the pace of execution of the team
• Recruiting: Be responsible for growing the team, including identifying needs, deciding how to evaluate candidates, and ensuring we hire high impact team members
• Reliability: Against the uphill battle of high growth/scale, up-level the team on reliability, resulting in fewer incidents, catching our own issues before our customers do, and a strong incident management hygiene
• People: Foster growth of team members and ensure strong engagement and motivation

Some of the problems we’ll be working on include:

• Content Generation: Helping marketers create high-quality, on-brand content at scale. Work on combining foundation models with rich customer context, brand guidelines, and historical campaign performance, and human review to make generated content more useful, trustworthy, and production-ready.
• Context Management: AMP depends on giving agents a rich, structured understanding of each customer’s business, including their data, brand, campaigns, content, and goals. We’re building the systems that ingest, organize, and retrieve that context efficiently so agents can reason well, stay grounded, and improve over time.
• Insights: Helping marketers understand what is happening across their campaigns, customers, and channels, and what to do next. We’re building systems that generate insights and into creative fatigue, performance, and competitors, and how to act on them.
• Orchestration: A core part of AMP is helping marketers go from generated assets to live campaigns across the tools they already use. Building the systems that integrate with ad and lifecycle platforms, orchestrate campaign setup and delivery, and make it easy to launch and manage campaigns reliably across channels.

What We Offer

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $220,000 - $400,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation.